Testimonials

We discovered Mailrelay thanks to a conversation with another company, and thought it was an interesting tool. After some months of using Mailrelay it has become an indispensable marketing tool for our company.

Mailrelay has allowed us to be near to our clients, and maintain a periodic contact, but also it has allowed us to know exactly which of our products have been seen.

The support team has always answered us quickly and in a very professional way, adapting the platform to our needs and requirements. I would like to emphasize this point, as when you start using a new platform or tool there always needs and question that require a lot of time and patience by the provider, those questions and requirements were not always answered with other providers. But with Mailrelay it has been different, all our needs have been fulfilled. We appreciate specially the support given by chat and phone, in spanish, answering our questions in 24 hours at most.

Summarizing, a great platform and a great discovery for our company.

Our forum has tens of thousands of registered users and we needed a reliable system to send SMTP notifications. Mailrelay completely solved this issue being able to synchronize it to our forum with a simple tool.

Moreover we use it regularly for our advertiser's  mailings, and the statistics we show them leave them stunned. A comprehensive system.

We are a local distributor of spare parts for minibike and before hiring the Mailrelay system we made the newsletter sends internally and it was horrible. MailRelay has allowed us to solve connectivity problems and finally reach our customers.

Mailings have become since then an essential business tool. We can launch personalized offers based on previous campaigns statistics thanks to the statistics section and know what days and times are best for newsletters sends.

At first it was a bit difficult as we were not familiar with this type of software, but the Mailrelay customer support team helped us at all times by phone, even before hiring the service, and we should be grateful because we did not have a computer specialist within the company but we were taught in very little time to manage and take full advantage of the software.

Now we could not do without the advantages of an advertising system as direct and effective for us. We have increased sales significantly since we use it.

Is a very intuitive and easy to use tool with lots of options. It allows you to keep track of sent newsletters, and gives valuable information of the user you sent the newsletter to.

Customer support is good and We really appreciate that someone calls you to offer help.

It has allowed me to address my clients, customers and sales network in a professional manner, displaying a carefull professional image and following our corporate image.
I can send information about my company and closely monitor which people opened my newsletter, clicks, views ...

For small and medium enterprises is an easy tool that can help improve your brand image.

I think it's a very good solution, easy to use and allows us to reach many customers easily. I find its reports very useful, showing which don't receive the mail or receive errors in their inboxes.

I recommend the system to others, because it is an easy way to reach many customers at once.

In my opinion the customer service is good and the app easy to use, very intuitive, with no complications.

Mailrelay excels on speed, newsletter load, databases and real time statistics for sent newsletters.

There are still some aspects in which it can get better, but among the solutions we have tested it is the fastest and easiest to use.

We actually use Mailrelay as a newsletters launcher from our CRM application using its unique delivery script with DB attached.

It's a great system which gives us the freedom not to depend on anyone to launch a campaign, at any time. Customer support is great, the few problems we had were quickly solved.

I would like to highlight real-time campaign reports which give us the ability to keep track of them.

Mailrelay, in general, is very dynamic. I use it quite often. Customer support is very good and fast.

I believe in this method of marketing because it gives me many results in each send. I\'ve already recommended it to several people, because of the quick responses and because I think I\'m facing a very good application for sending mass emails.

The care provided by the Mailrelay customer support team has been excellent despite the distance and time difference we have always had the disposition of the customer support team and prompt solutions to our concerns.

The reports are a great tool for learning and deliver more effective newsletters.

With the ease of use, speed of delivery and customer support Mailrelay is an excellent mailing marketing tool.

The tool is efficient and has a quick customer support. We were surprised especially with their reliability in sending the newsletters and transparency in the management and integration. We decided after seeing the benefits, and prices that are below their competition with similar results and superior customer service.

For a franchise chain and online store as Dynos, the Mailrelay statistics system is essential. Since we are using it we know exactly what products or promotions are best suited to our subscribers and it helps us make better targeted campaigns, we know wich email subjects work best, what time is best to send an email, etc. In short, our campaigns are more effective thanks to the statistics available to us.

The tool is an integrated solution with good quality, customer service is immediate via email or telephone, always giving answers and solutions to reported problems.

It is remarkable how quickly the newsletters are sent, the statistics module is very readable and useful to measure the impact of newsletters. It allowed us to clearly identify where users are located and it has allowed us to send bulk email without congesting our systems and applications.

We recommend the system because although it is out of Colombia, there is good technical support and customer service.

Our opinion about Mail Relay can be summarized in the following points:

-A powerful, versatile and easy to use solution with very competitive prices.

-The customer service has always been good and friendly.

-The incidences reported have been solved quickly and professionally.

-They are open to changes and suggestions when it can provide better services and features.

-A communication system with our clients and partners that is quick and can be used periodically.

With this solution we are able to make promotions, reports and campaigns to potential customers with a very low impact in our own resources. We would like to highlight it\'s ease of use, versatility and power, also the cost can be adjusted to any need.

Although this has been my first experience with this kind of service I would recommend Mailrelay without any doubt. I think it's essential for every business to have some online communication. Good and fast attention.

My newsletters are received on time by my subscribers, having me fully aware of it, before, with paper mail some of them were lost in their way.Also the HTML editor can help a lot when building the newsletter.

It is a pleasure to acknowledge the kindness and great advice in all that we have consulted Mailrelay's team, I have no doubt that his success will continue as they have an excellent customer service.

Certainly we recommend this solution.

Before working with Mailrelay we didn't had any affordable tool available that could enhance our work. I think Mailrelay is a very useful tool for any kind of business, because everyone needs to inform their clients and users in order to fidelize them or send them promotional emails.

The customer service has been very good, timely, always trying to solve any doubt and help in everything they can.

I would highlight the good ratio between quality and price. I don't think any tool can compete with it for now.

We only work with the SMTP server as we have integrated it in our own app, but the customer service has been very good, and personalized.

The SMTP server delivers at good speed and the messages arrive to their destination with lower costs than our previous options and with better efficiency in message delivery.

We recommend Mailrelay because of it's efficiency. You have your mail's delivery guaranteed at a reasonable cost.

"It's an easy to use and intuitive tool. Newsletters are sent quickly and the system works perfectly with thousands of subscribers, also providing all the necessary features for creating a good newsletter campaign.

We have been surprised with the statistics system, useful and complete for a marketing department.

Now we can direct our campaigns better knowing exactly if an email has reached it's objective. We know more details about our subscribers, this way we can direct the information and design emails with more efficiency.

It's a fully recomendable tool due to it's good quality to price ratio, because it's a very complete solution and very useful for any email marketing action."

"We are very happy with the tool as it fulfills all our needs, especially with the tracking of sends that lets you see in a comfortable and easy way send results, management of databases, information relevant to the recipients ..."

The Mailrelay system has been a solution to our marketing system, and the customer support was good, and fast.

Customer support is also in Spanish, this enables more of our staff to make contact, the treatment is customized and they are connected throughout the working day, from 8-22 and give rapid assistance.
You can send mailings via the web admin panel or using SMTP to send mails to hotmail, yahoo, gmail being able to treat the blockages they do.

We have been provided the following benefits: effectiveness in the mailings, output speed and information regarding sends, wrong emails, those who receive and those who are open and how many times and which links are clicked.