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Electronic mail marketing

What is electronic mail marketing?

Electronic mail marketing is a digital communication technique that uses email as the primary channel to send relevant, promotional or informational messages to a specific group of recipients.

Unlike traditional mail, this strategy allows you to personalize each message, measure results and optimize your campaigns in real time.

In other words, it’s about using emails as a tool to interact with your customers or prospects, guide them through the buying process and keep them engaged with your brand.

How does electronic mail marketing work?

Email marketing is based on creating and sending strategic messages, designed to meet specific objectives such as:

  • Generate sales: you can send personalized offers, promotions or product launches directly to your customers’ inboxes.
  • Build relationships: through newsletters, you can share valuable content to keep your audience connected with your brand.
  • Automate processes: email automation tools, such as Mailrelay, allow you to send scheduled messages or newsletters based on user behavior, such as a welcome email or an abandoned cart reminder.
  • Measure results: one of the biggest advantages of electronic mail marketing is the ability to track key metrics, such as open rates, clicks and conversions.

For example, if you have an online store, you can send a sequence of emails to a customer who left products in the cart, offering them an exclusive discount to incentivize purchase.

Advantages of electronic mail marketing

Why do so many brands rely on electronic mail marketing?

As it offers unique benefits that other marketing channels simply can’t match:

· Profitability

Electronic mail marketing has one of the best returns on investment (ROI) in digital marketing.

According to studies, for every dollar spent on electronic mail marketing, up to $36 in revenue can be generated.

This makes it an ideal option for small and medium-sized businesses with tight budgets.

· Personalization

You can create hyper-personalized messages using segmentation tools.

For example, you can send different emails based on your customers’ location, age or purchase history.

· Accurate measurement

Email platforms like Mailrelay provide you with detailed metrics on the performance of your campaigns.

This allows you to adjust your strategy in real time and maximize your results.

· Direct channel

Unlike social media, where your posts depend on algorithms, emails arrive directly to the user’s inbox, ensuring direct and effective communication.

· Long-lasting relationship building

By consistently sending relevant and valuable content, you can build a strong and trusting relationship with your audience.

Types of electronic mail marketing campaigns

Not all emails serve the same purpose.

Depending on your goals, you can implement different types of campaigns:

· Newsletters

These emails are usually sent on a regular basis and are designed to keep your audience informed about the latest news about your business, such as new products, events or content on your blog.

· Promotional emails

Perfect for announcing offers, discounts or exclusive launches.

This type of email is ideal to increase sales immediately.

· Welcome campaigns

A welcome email is the first step to establish a good relationship with your new subscribers.

Here you can introduce them to your brand and explain how they will benefit from receiving your emails.

· Loyalty emails

These emails are aimed at recurring customers, with the goal of keeping them engaged and rewarding them for their loyalty.

· Automated sequences

Thanks to automation tools such as Mailrelay, you can set up a series of emails that are sent automatically based on certain actions, such as registering on your site or making a purchase.

Best practices for a successful campaign

Although electronic mail marketing has enormous potential, it is not enough to send mass emails and expect magical results.

Here are some practical tips for creating effective campaigns:

· Build a quality list

Don’t buy databases.

Instead, build an organic contact list through subscription forms on your website, social media or events.

Subscribers who sign up voluntarily are more interested in your content.

· Segment your audience

Not all your contacts have the same interests or needs.

Segmenting your list allows you to send more relevant messages and increase your conversion rate.

· Create irresistible subject lines

The subject line is the first thing your subscribers see.

Make it short, attractive and to the point, but avoid words that can trigger spam filters.

· Design visually appealing emails

Design matters.

Use high-quality images, clear calls to action (CTAs) and a format that adapts to mobile devices.

· Comply with regulations

Make sure you comply with laws such as GDPR in Europe.

This includes obtaining explicit consent from subscribers and always offering the option to unsubscribe.

Relationship between electronic mail marketing and email marketing

Although often used synonymously, the term “electronic mail marketing” is broader and can include aspects beyond sending promotional campaigns.

Email marketing is more often associated with specific campaigns, while electronic mail marketing encompasses the entire strategy behind the use of email as a primary channel.

For example, email marketing can focus on automations or newsletters, while electronic mail marketing can also encompass lead nurturing strategies, data analysis and flow optimization.

Common mistakes

Although it sounds simple, it’s easy to make mistakes that affect the effectiveness of your campaigns.
You should avoid the following mistakes:

  • Sending too many emails: this can saturate your subscribers and increase the unsubscribe rate.
  • Ignoring segmentation: a generic email rarely generates interest.
  • Not optimizing for mobile versions: most people check their emails from mobile devices.
    Make sure your design is responsive.
  • Neglecting data analysis: if you don’t measure the results of your campaigns, you won’t know what’s working and what’s not.

Conclusion

Electronic mail marketing is a powerful and versatile tool for any business, whether it’s a startup or a large corporation.

With the right strategies, you can build strong relationships with your customers, increase your sales and stand out in an increasingly competitive marketplace.

If you are ready to get started, tools like Mailrelay can be your best allies to manage, automate and optimize your campaigns.

What are you waiting for? It’s time to make the most of the power of electronic mail marketing!