{"id":111717,"date":"2026-10-30T11:03:29","date_gmt":"2026-10-30T11:03:29","guid":{"rendered":"https:\/\/mailrelay.com\/glossary\/whatsapp-web\/"},"modified":"2026-10-30T11:03:32","modified_gmt":"2026-10-30T11:03:32","slug":"whatsapp-web","status":"publish","type":"glossary","link":"https:\/\/mailrelay.com\/en\/glossary\/whatsapp-web\/","title":{"rendered":"WhatsApp Web"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">WhatsApp Web is the version of WhatsApp you use from your computer&#8217;s browser, at web.whatsapp.com, linked to the account on your phone.<\/p>\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to log in, how many devices you can link, how to protect your chats and what you can do with it if you use it for your business.<\/p>\n\n<h2 class=\"wp-block-heading\">What is WhatsApp Web?<\/h2>\n\n<p class=\"wp-block-paragraph\">It&#8217;s a way to use your <a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> account on a big screen, without installing anything. You see the same chats, type with your keyboard and send files stored on your computer.<\/p>\n\n<p class=\"wp-block-paragraph\">It isn&#8217;t a separate account. It works as a device linked to your phone, which remains the primary one. Messages are end-to-end encrypted, just like in the app.<\/p>\n\n<p class=\"wp-block-paragraph\">It works in the usual browsers, such as Chrome, Edge, Firefox, Safari or Opera. If you prefer an application, WhatsApp also has a desktop app for Windows and Mac.<\/p>\n\n<h2 class=\"wp-block-heading\">How do you log in to WhatsApp Web?<\/h2>\n\n<p class=\"wp-block-paragraph\">You only need your phone at hand the first time:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Open web.whatsapp.com in your computer&#8217;s browser.<\/li>\n\n\n\n<li>On your phone, open WhatsApp and go to &#8220;Linked devices&#8221;.<\/li>\n\n\n\n<li>Tap &#8220;Link a device&#8221; and scan the QR code on the screen.<\/li>\n\n\n\n<li>Wait for your chats to load.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-entrar-4-pasos-1024x576.png\" alt=\"How to log in to WhatsApp Web in 4 steps: open web.whatsapp.com, go to Linked devices on your phone, scan the QR code and wait for your chats to load\" class=\"wp-image-111491\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-entrar-4-pasos-1024x576.png 1024w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-entrar-4-pasos-300x169.png 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-entrar-4-pasos-768x432.png 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-entrar-4-pasos-1536x864.png 1536w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-entrar-4-pasos-110x62.png 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-entrar-4-pasos-60x34.png 60w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-entrar-4-pasos.png 1672w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">On Android, &#8220;Linked devices&#8221; is in the three-dot menu. On iPhone, it&#8217;s in Settings or under your profile picture.<\/p>\n\n<div class=\"wp-block-group has-very-light-gray-background-color has-background\" style=\"border-radius:8px;padding-top:24px;padding-right:28px;padding-bottom:24px;padding-left:28px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Do you serve your customers from WhatsApp Web?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With Mailrelay&#8217;s WhatsApp campaigns, you send promotions and notices to your whole list, with Meta-approved templates and statistics for every send.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-mailrelay-primary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mailrelay.com\/en\/whatsapp\/?utm_medium=cta&#038;utm_campaign=whatsapp-web\">See WhatsApp campaigns<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Can you log in without the QR code?<\/h2>\n\n<p class=\"wp-block-paragraph\">Yes. If your phone&#8217;s camera doesn&#8217;t work, choose to link with your phone number on the QR screen. Enter your number and the website will show you an eight-character code.<\/p>\n\n<p class=\"wp-block-paragraph\">Then, on your phone, open the WhatsApp notification or go to &#8220;Linked devices&#8221; and enter that code.<\/p>\n\n<h2 class=\"wp-block-heading\">How many devices can you link?<\/h2>\n\n<p class=\"wp-block-paragraph\">Up to four at a time, in addition to your primary phone. They can be computers, tablets or another phone.<\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Situation<\/th><th>What happens<\/th><\/tr><\/thead><tbody><tr><td>You link a fifth device<\/td><td>You have to log out on another one<\/td><\/tr><tr><td>A linked device goes 30 days without use<\/td><td>It gets disconnected<\/td><\/tr><tr><td>The primary phone goes more than 14 days without use<\/td><td>All linked devices are logged out<\/td><\/tr><tr><td>Your phone runs out of battery or loses connection<\/td><td>WhatsApp Web keeps working<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<h2 class=\"wp-block-heading\">WhatsApp Web or the desktop app?<\/h2>\n\n<p class=\"wp-block-paragraph\">Both use the same account. Choose based on how you work.<\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>If\u2026<\/th><th>Your best option<\/th><\/tr><\/thead><tbody><tr><td>You use a computer that isn&#8217;t yours<\/td><td>WhatsApp Web, and log out when you&#8217;re done<\/td><\/tr><tr><td>You can&#8217;t install programs on the computer<\/td><td>WhatsApp Web<\/td><\/tr><tr><td>You spend the day with WhatsApp open<\/td><td>The desktop app, with its own notifications<\/td><\/tr><tr><td>You serve customers from several workstations<\/td><td><a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp-business\/\" target=\"_blank\" rel=\"noopener\">WhatsApp Business<\/a> linked on each one<\/td><\/tr><tr><td>You want to send promotions to your list<\/td><td>A WhatsApp campaign tool<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<h2 class=\"wp-block-heading\">How do you protect your WhatsApp Web?<\/h2>\n\n<p class=\"wp-block-paragraph\">Anyone who opens your browser can read your chats. Three habits prevent it:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Log out on shared computers.<\/strong> When you log in, uncheck &#8220;Stay logged in on this browser&#8221;.<\/li>\n\n\n\n<li><strong>Turn on screen lock.<\/strong> In the privacy settings of the web version, set a password that is requested after a few minutes of inactivity.<\/li>\n\n\n\n<li><strong>Check your linked devices.<\/strong> If you see one you don&#8217;t recognize, log it out from your phone and turn on two-step verification.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">And never share the one-time passcodes (<a href=\"https:\/\/mailrelay.com\/en\/glossary\/otp\/\" target=\"_blank\" rel=\"noopener\">OTP<\/a>) you receive by SMS. It&#8217;s the most common trick for stealing WhatsApp accounts.<\/p>\n\n<p class=\"wp-block-paragraph\">Watch out for websites that imitate WhatsApp Web to steal accounts. That&#8217;s <a href=\"https:\/\/mailrelay.com\/en\/glossary\/phishing\/\" target=\"_blank\" rel=\"noopener\">phishing<\/a>: always log in by typing the address into the browser yourself.<\/p>\n\n<h2 class=\"wp-block-heading\">Can you use WhatsApp Web for your business?<\/h2>\n\n<p class=\"wp-block-paragraph\">For customer service, yes. It also works with the WhatsApp Business app, and typing on a keyboard speeds up your replies.<\/p>\n\n<p class=\"wp-block-paragraph\">It&#8217;s the foundation of <a href=\"https:\/\/mailrelay.com\/en\/glossary\/conversational-marketing\/\" target=\"_blank\" rel=\"noopener\">conversational marketing<\/a>: talking to each customer on their channel.<\/p>\n\n<p class=\"wp-block-paragraph\">For <a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp-marketing\/\" target=\"_blank\" rel=\"noopener\">WhatsApp Marketing<\/a> to many customers, it falls short. A <a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp-broadcast-list\/\" target=\"_blank\" rel=\"noopener\">broadcast list<\/a> holds 256 contacts and only reaches people who have your number saved. You also get no delivery and read statistics, and messages nobody asked for end up marked as <a href=\"https:\/\/mailrelay.com\/en\/glossary\/spam\/\" target=\"_blank\" rel=\"noopener\">spam<\/a>.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-vs-campanas-whatsapp-1024x576.png\" alt=\"WhatsApp Web vs. WhatsApp campaigns: 256-contact lists, no statistics and risk of being blocked versus sends to your whole list with Meta-approved templates and statistics\" class=\"wp-image-111495\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-vs-campanas-whatsapp-1024x576.png 1024w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-vs-campanas-whatsapp-300x169.png 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-vs-campanas-whatsapp-768x432.png 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-vs-campanas-whatsapp-1536x864.png 1536w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-vs-campanas-whatsapp-110x62.png 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-vs-campanas-whatsapp-60x34.png 60w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/whatsapp-web-vs-campanas-whatsapp.png 1672w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">And don&#8217;t use extensions that promise bulk sending from the browser. WhatsApp doesn&#8217;t allow them and may block your number, and with it your customer service channel.<\/p>\n\n<p class=\"wp-block-paragraph\">That&#8217;s what the <a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp-business-api\/\" target=\"_blank\" rel=\"noopener\">WhatsApp Business API<\/a> is for: the official way to send campaigns to your list. With it you can also connect a <a href=\"https:\/\/mailrelay.com\/en\/glossary\/chatbot\/\" target=\"_blank\" rel=\"noopener\">chatbot<\/a> or an <a href=\"https:\/\/mailrelay.com\/en\/glossary\/ai-agent\/\" target=\"_blank\" rel=\"noopener\">AI agent<\/a> that answers the most frequent questions.<\/p>\n\n<p class=\"wp-block-paragraph\">If you want to decide which channel to use in each case, see when to use <a href=\"https:\/\/mailrelay.com\/en\/blog\/2026\/10\/28\/email-sms-or-whatsapp\/\" target=\"_blank\" rel=\"noopener\">email, SMS or WhatsApp<\/a>. And if you sell through this channel, you&#8217;ll find ideas in <a href=\"https:\/\/mailrelay.com\/en\/blog\/2025\/11\/11\/how-to-sell-on-whatsapp\/\" target=\"_blank\" rel=\"noopener\">how to sell on WhatsApp<\/a> and <a href=\"https:\/\/mailrelay.com\/en\/blog\/2026\/10\/13\/payment-reminder-examples\/\" target=\"_blank\" rel=\"noopener\">payment reminder<\/a> templates.<\/p>\n\n<h2 class=\"wp-block-heading\">How Mailrelay helps you<\/h2>\n\n<p class=\"wp-block-paragraph\">With <a href=\"https:\/\/mailrelay.com\/en\/whatsapp\/\" target=\"_blank\" rel=\"noopener\">Mailrelay&#8217;s WhatsApp campaigns<\/a>, you send promotions, reminders and notices to your list with Meta-approved templates. You see how many messages were sent, delivered and read, a more reliable metric than the email <a href=\"https:\/\/mailrelay.com\/en\/glossary\/open-rate-2\/\" target=\"_blank\" rel=\"noopener\">open rate<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">And you answer replies from the dashboard.<\/p>\n\n<p class=\"wp-block-paragraph\">Your WhatsApp Business app keeps working on your phone, so you can serve your customers just as before.<\/p>\n\n<p class=\"wp-block-paragraph\">WhatsApp sending is included in the Standard and Enterprise plans (see <a href=\"https:\/\/mailrelay.com\/en\/pricing\/\" target=\"_blank\" rel=\"noopener\">pricing<\/a>).<\/p>\n\n<p class=\"wp-block-paragraph\">With the <a href=\"https:\/\/mailrelay.com\/en\/glossary\/free-mailing\/\" target=\"_blank\" rel=\"noopener\">free account<\/a>, you can try it for 10 days, and Meta&#8217;s fees are paid separately. You also manage <a href=\"https:\/\/mailrelay.com\/en\/glossary\/email-marketing\/\" target=\"_blank\" rel=\"noopener\">email marketing<\/a> and <a href=\"https:\/\/mailrelay.com\/en\/glossary\/sms-marketing\/\" target=\"_blank\" rel=\"noopener\">SMS marketing<\/a> from the same account, for <a href=\"https:\/\/mailrelay.com\/en\/glossary\/multichannel-automation\/\" target=\"_blank\" rel=\"noopener\">multichannel automation<\/a>.<\/p>\n\n<div class=\"wp-block-group has-very-light-gray-background-color has-background\" style=\"border-radius:8px;padding-top:24px;padding-right:28px;padding-bottom:24px;padding-left:28px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Try WhatsApp campaigns for free<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Create your account, connect your number and try WhatsApp sending for 10 days. Your WhatsApp Business app keeps working.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-mailrelay-primary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mailrelay.com\/en\/signup\/?utm_medium=cta&#038;utm_campaign=whatsapp-web\">Create a free account<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<h2 class=\"wp-block-heading\">WhatsApp Web FAQ<\/h2>\n\n<p class=\"wp-block-paragraph\">These are the most common questions.<\/p>\n\n<h3 class=\"wp-block-heading\">Is WhatsApp Web free?<\/h3>\n\n<p class=\"wp-block-paragraph\">Yes. You only need an active WhatsApp account on your phone and a browser.<\/p>\n\n<h3 class=\"wp-block-heading\">Does my phone need to be on to use WhatsApp Web?<\/h3>\n\n<p class=\"wp-block-paragraph\">No. Once linked, it works even if your phone is off or offline. But if your phone goes more than 14 days without use, the session is logged out.<\/p>\n\n<h3 class=\"wp-block-heading\">Can I use WhatsApp Web on a tablet?<\/h3>\n\n<p class=\"wp-block-paragraph\">Yes. You can open the web version in your tablet&#8217;s browser or link it with the WhatsApp app, if there is one for your tablet.<\/p>\n\n<h3 class=\"wp-block-heading\">How do I log out of WhatsApp Web remotely?<\/h3>\n\n<p class=\"wp-block-paragraph\">From your phone, in &#8220;Linked devices&#8221;. Tap the device and choose &#8220;Log out&#8221;.<\/p>\n\n<h3 class=\"wp-block-heading\">Can I send bulk messages from WhatsApp Web?<\/h3>\n\n<p class=\"wp-block-paragraph\">Not safely. Broadcast lists have limits, and unofficial tools can get your number blocked by WhatsApp. For campaigns, use a tool that works with the official API.<\/p>\n\n<h2 class=\"wp-block-heading\">Related posts<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp\/\">WhatsApp<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp-business\/\">WhatsApp Business<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp-business-api\/\">WhatsApp Business API<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp-marketing\/\">WhatsApp Marketing<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/whatsapp-broadcast-list\/\">WhatsApp broadcast list<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/conversational-marketing\/\">Conversational marketing<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/sms-marketing\/\">SMS marketing<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/rcs-messaging\/\">RCS messaging<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/otp\/\">OTP<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/webmail\/\">Webmail<\/a><\/li>\n<\/ul>\n","protected":false},"template":"","class_list":["post-111717","glossary","type-glossary","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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