{"id":80724,"date":"2024-07-09T21:03:43","date_gmt":"2024-07-09T21:03:43","guid":{"rendered":"https:\/\/mailrelay.com\/glossary\/call-to-action-cta\/"},"modified":"2026-10-02T13:33:36","modified_gmt":"2026-10-02T13:33:36","slug":"call-to-action-cta","status":"publish","type":"glossary","link":"https:\/\/mailrelay.com\/en\/glossary\/call-to-action-cta\/","title":{"rendered":"Call To Action (CTA): What it is, How to create them, and Examples"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">**A CTA (short for <em>call to action<\/em>; \u00abllamada a la acci\u00f3n\u00bb in Spanish) is a button, link or phrase that invites the user to do something specific**, such as buying, subscribing, downloading a resource or requesting information.<\/p>\n\n<p class=\"wp-block-paragraph\">You will find it on websites, ads, social media and <a href=\"https:\/\/mailrelay.com\/en\/\" target=\"_blank\" rel=\"noopener\">email marketing<\/a> campaigns. Its goal is for whoever sees it to take the next step and, over time, become a customer.<\/p>\n\n<p class=\"wp-block-paragraph\">Normally, the CTA leads to a landing page where a value proposition is presented or content of interest is offered. There the user buys or leaves their contact details to become a customer later on.<\/p>\n\n<p class=\"wp-block-paragraph\">The most common request is an email address, so you can then send campaigns and build loyalty.<\/p>\n\n<h2 class=\"wp-block-heading\">What does CTA mean in marketing?<\/h2>\n\n<p class=\"wp-block-paragraph\">CTA stands for <em>call to action<\/em>. In Spanish it is called <strong>llamada a la acci\u00f3n<\/strong>, although in marketing the acronym is used far more often.<\/p>\n\n<p class=\"wp-block-paragraph\">In Spanish it is usually used in the masculine, \u00abel CTA\u00bb, and without an -s in the plural: \u00ablos CTA\u00bb. You will also see \u00abla CTA\u00bb, short for \u00abla llamada\u00bb.<\/p>\n\n<p class=\"wp-block-paragraph\">When talking about CTAs, three different things are often mixed up:<\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Term<\/th><th>What it is<\/th><th>Example<\/th><\/tr><\/thead><tbody><tr><td>Call to action<\/td><td>The message that asks for the action<\/td><td>\u201cDownload the free template\u201d<\/td><\/tr><tr><td>Button or link<\/td><td>The element that gets clicked<\/td><td>A blue button with that text<\/td><\/tr><tr><td>Landing page<\/td><td>Where the user ends up after the click<\/td><td>A <a href=\"https:\/\/mailrelay.com\/en\/glossary\/landing-page\/\" target=\"_blank\" rel=\"noopener\">landing page<\/a> with a form<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<h2 class=\"wp-block-heading\">The importance of CTAs in digital marketing<\/h2>\n\n<p class=\"wp-block-paragraph\">CTAs connect the content the user reads with the action we want them to take.<\/p>\n\n<p class=\"wp-block-paragraph\">They serve to <strong>guide users<\/strong> through their journey as customers, from discovering the brand to buying and buying again.<\/p>\n\n<p class=\"wp-block-paragraph\">From a commercial point of view, an effective CTA can <strong>turn a casual visitor into a potential customer<\/strong> and, ultimately, a buyer.<\/p>\n\n<p class=\"wp-block-paragraph\">It also lets you drive traffic from the website to the pages where the conversion happens, making better use of the sales funnel.<\/p>\n\n<p class=\"wp-block-paragraph\">On the other hand, CTAs also serve to <strong>measure the effectiveness of a digital marketing campaign<\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\">By analyzing data such as click-through rate (<a href=\"https:\/\/mailrelay.com\/en\/glossary\/ctr-click-through-rate\/\" target=\"_blank\" rel=\"noopener\">CTR<\/a>) and the conversion rate of different calls to action, you can see what works and adjust your strategy to improve results.<\/p>\n\n<h2 class=\"wp-block-heading\">What is a CTA for? Their most common goals<\/h2>\n\n<p class=\"wp-block-paragraph\">The goal of a CTA is for the user to do something we are interested in. These are the most common uses:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Capture emails:<\/strong> offer a newsletter to people who have already shown interest in the company or its products, to build loyalty and move them through the sales funnel to purchase.<\/li>\n\n\n\n<li><strong>Improve SEO:<\/strong> drive traffic to another page of the website or to a blog article, and strengthen on-page SEO that way.<\/li>\n\n\n\n<li><strong>Lead to a landing page:<\/strong> widely used to shorten the path through the sales funnel and turn the visitor into a customer faster.<\/li>\n\n\n\n<li><strong>Grow on social media:<\/strong> get content shared, receive likes and comments, and gain followers.<\/li>\n\n\n\n<li><strong>Offer downloads:<\/strong> exclusive content, such as ebooks, templates, podcasts or reports, that builds loyalty and makes you a go-to reference.<\/li>\n\n\n\n<li><strong>Event access:<\/strong> add attendees to <a href=\"https:\/\/mailrelay.com\/en\/glossary\/webinar\/\" target=\"_blank\" rel=\"noopener\">webinars<\/a> and online events.<\/li>\n\n\n\n<li><strong>Surveys:<\/strong> with the right incentive, gather your target audience&#8217;s opinion and make decisions based on it.<\/li>\n\n\n\n<li><strong>Video marketing<\/strong>: drive people to a video, a widely accepted format that is often used for branding.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">CTA examples<\/h2>\n\n<p class=\"wp-block-paragraph\">These are examples of calls to action by goal and channel:<\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Goal<\/th><th>Channel<\/th><th>CTA example<\/th><\/tr><\/thead><tbody><tr><td>Capture subscribers<\/td><td>Website form<\/td><td>\u201cGet our best ideas every week\u201d<\/td><\/tr><tr><td>Download a resource<\/td><td>Landing page<\/td><td>\u201cDownload the free template\u201d<\/td><\/tr><tr><td>Try a product<\/td><td>Software website<\/td><td>\u201cStart free, no card required\u201d<\/td><\/tr><tr><td>Sell<\/td><td>Product page<\/td><td>\u201cAdd to cart\u201d<\/td><\/tr><tr><td>Recover a cart<\/td><td>Automated email<\/td><td>\u201cComplete my purchase\u201d<\/td><\/tr><tr><td>Read content<\/td><td>Newsletter<\/td><td>\u201cRead the full article\u201d<\/td><\/tr><tr><td>Sign up for an event<\/td><td>Email or social media<\/td><td>\u201cReserve your spot at the webinar\u201d<\/td><\/tr><tr><td>Request information<\/td><td>Services website<\/td><td>\u201cGet a no-obligation quote\u201d<\/td><\/tr><tr><td>Gain followers<\/td><td>Social media<\/td><td>\u201cFollow us so you don&#8217;t miss the next live stream\u201d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p class=\"wp-block-paragraph\">Almost all of them start with a verb and say what the user gets. \u201cSubmit\u201d or \u201cClick here\u201d say very little about what lies behind them.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/anatomia-de-un-buen-cta-1024x576.png\" alt=\"Anatomy of a good CTA: an action verb, the benefit for the user, a high-contrast button, supporting text that removes doubts and a visible placement\" class=\"wp-image-97857\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/anatomia-de-un-buen-cta-1024x576.png 1024w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/anatomia-de-un-buen-cta-300x169.png 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/anatomia-de-un-buen-cta-768x432.png 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/anatomia-de-un-buen-cta-1536x864.png 1536w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/anatomia-de-un-buen-cta-110x62.png 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/anatomia-de-un-buen-cta-60x34.png 60w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/anatomia-de-un-buen-cta.png 1672w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">If you want to see how they combine on a complete page, our blog has examples of the <a href=\"https:\/\/mailrelay.com\/en\/blog\/2021\/05\/11\/how-to-create-perfect-landing-page-examples\/\" target=\"_blank\" rel=\"noopener\">perfect landing page<\/a>.<\/p>\n\n<div class=\"wp-block-group has-very-light-gray-background-color has-background\" style=\"border-radius:8px;padding-top:24px;padding-right:28px;padding-bottom:24px;padding-left:28px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Want your emails to get more clicks?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Create newsletters with call-to-action buttons and measure which links work best.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-mailrelay-primary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mailrelay.com\/en\/signup\/?utm_medium=cta&amp;utm_campaign=call-to-action-cta\">Create a free account<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<h2 class=\"wp-block-heading\">How to create a good CTA?<\/h2>\n\n<p class=\"wp-block-paragraph\">A CTA that converts takes into account who it is aimed at, what it offers them and at what point in the sales funnel it appears.<\/p>\n\n<p class=\"wp-block-paragraph\">You can follow these tips to get there:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Define your audience<\/strong>: segment and focus on your target audience. The better you segment, the more conversions you will get.<\/li>\n\n\n\n<li><strong>Design smartly:<\/strong> create call-to-action visuals that work for different parts of the website (mainly <a href=\"https:\/\/mailrelay.com\/en\/glossary\/banner\/\" target=\"_blank\" rel=\"noopener\">banners<\/a> in different formats) and make sure they all stay consistent with your brand (images, typography and colors).<\/li>\n\n\n\n<li><strong>Copy is everything:<\/strong> work on the message and make sure the user understands it the first time.<\/li>\n\n\n\n<li><strong>Choose the right placement:<\/strong> put the CTA where the user is most likely to look, such as the top of the page or the middle of an article.<\/li>\n\n\n\n<li><strong>Use numbers:<\/strong> numbers show at a glance what the user will get by clicking, such as a discount or a premium access period.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Finding a CTA that works is not easy: you have to test different versions until you find the one that converts best.<\/p>\n\n<p class=\"wp-block-paragraph\">And when a CTA loses effectiveness, test alternatives again.<\/p>\n\n<h2 class=\"wp-block-heading\">Basic principles of effective calls to action<\/h2>\n\n<p class=\"wp-block-paragraph\">A good call to action turns a passing visit into a conversion.<\/p>\n\n<p class=\"wp-block-paragraph\">For your <strong>CTAs to work<\/strong> and guide the user toward the action you want, rely on these principles:<\/p>\n\n<h3 class=\"wp-block-heading\">Clarity of message<\/h3>\n\n<p class=\"wp-block-paragraph\">A CTA that converts is, above all, clear.<\/p>\n\n<p class=\"wp-block-paragraph\">Users need to understand without doubt <strong>what they are expected to do<\/strong> and what they will receive in return. <\/p>\n\n<p class=\"wp-block-paragraph\">A <strong>clear and direct message<\/strong> removes confusion and makes decision-making easier for the user.<\/p>\n\n<p class=\"wp-block-paragraph\">A clear CTA should:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Be direct: <\/strong>Use simple language, without frills<\/li>\n\n\n\n<li><strong>Avoid jargon: <\/strong>Limit the use of technical or industry jargon unless your audience is familiar with it.<\/li>\n\n\n\n<li><strong>State the expected action: <\/strong>Make sure the user knows exactly what step to take.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">For example, a CTA like <strong>\u201cDownload your free ebook\u201d<\/strong> is clear and concise, stating the action (download) and what the user will get (a free ebook).<\/p>\n\n<h3 class=\"wp-block-heading\">Using action verbs<\/h3>\n\n<p class=\"wp-block-paragraph\">Active language creates a sense of <strong>urgency and motivation<\/strong>. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Action verbs<\/strong> take center stage here, since they are what prompt users to take a specific action.<\/p>\n\n<p class=\"wp-block-paragraph\">Make sure your CTAs:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Start with a verb:<\/strong> Such as \u201cDownload\u201d, \u201cSubscribe\u201d, \u201cBuy\u201d or \u201cSign up\u201d.<\/li>\n\n\n\n<li><strong>Include motivating words:<\/strong> Such as \u201cNow\u201d, \u201cToday\u201d or \u201cRight away\u201d to add urgency.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">A good example of this would be <strong>\u201cStart your free trial today\u201d<\/strong>, where <strong>\u201cStart\u201d<\/strong> is an action verb and <strong>\u201ctoday\u201d<\/strong> adds a sense of urgency.<\/p>\n\n<h3 class=\"wp-block-heading\">Value proposition<\/h3>\n\n<p class=\"wp-block-paragraph\">Your CTAs must go beyond simply asking for an action: <strong>they must clearly communicate the advantage or benefit<\/strong> the user will get by clicking. <\/p>\n\n<p class=\"wp-block-paragraph\">Why should they click on your CTA? What makes them different from or better than your competitors&#8217; offers?<\/p>\n\n<p class=\"wp-block-paragraph\">An effective value proposition in your calls to action should:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Be specific: <\/strong>Give concrete details about what they will get.<\/li>\n\n\n\n<li><strong>Be appealing:<\/strong> It must solve a need or problem the user has.<\/li>\n\n\n\n<li><strong>Be credible: <\/strong>Make sure you can deliver on what you promise, and that the customer sees it that way.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">An example of a CTA with a strong value proposition could be: <strong>\u201cSave 50% on your first order: buy now\u201d<\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\">Here, a specific saving is highlighted, inviting immediate action with an attractive offer.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"340\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/Marketing.jpg\" alt=\"User psychology for your calls to action\" class=\"wp-image-71309\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/Marketing.jpg 830w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/Marketing-300x123.jpg 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/Marketing-768x315.jpg 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/Marketing-110x45.jpg 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/Marketing-60x25.jpg 60w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">User psychology for your marketing CTAs<\/h2>\n\n<p class=\"wp-block-paragraph\">User psychology helps you create more persuasive CTAs.<\/p>\n\n<p class=\"wp-block-paragraph\">Understanding the psychological triggers that motivate user actions can make a significant difference.<\/p>\n\n<p class=\"wp-block-paragraph\">Here are some <strong>psychological principles<\/strong> you can apply to your CTAs.<\/p>\n\n<h3 class=\"wp-block-heading\">Urgency and immediacy<\/h3>\n\n<p class=\"wp-block-paragraph\">Building a sense of urgency into your CTAs can be the spark users need to go from contemplation to action. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Urgency creates gentle time pressure<\/strong>: if you don&#8217;t act now, you lose the benefit.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Use of limited time:<\/strong> Phrases such as \u201cLimited-time offer\u201d or \u201cToday only\u201d.<\/li>\n\n\n\n<li><strong>Urgent action words:<\/strong> \u201cAct now\u201d, \u201cLast chance\u201d or \u201cDon&#8217;t miss out\u201d.<\/li>\n\n\n\n<li><strong>Example CTA:<\/strong> \u201cSign up now and save 20% before the offer ends!\u201d<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Clear and direct benefit<\/h3>\n\n<p class=\"wp-block-paragraph\">Users want to know exactly what is in it for them. <\/p>\n\n<p class=\"wp-block-paragraph\">A message that communicates a clear and direct benefit resonates more and motivates action.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Spell out the gains:<\/strong> What users will gain, save or learn.<\/li>\n\n\n\n<li><strong>Highlight the solution:<\/strong> How your offer solves a problem or need.<\/li>\n\n\n\n<li><strong>Example CTA:<\/strong> \u201cDownload your free guide to invest better\u201d.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">The scarcity principle<\/h3>\n\n<p class=\"wp-block-paragraph\">The perception of scarcity can make an offer seem more valuable. <\/p>\n\n<p class=\"wp-block-paragraph\">People tend to assign more value to items they perceive as rare or hard to obtain.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Limited quantity:<\/strong> \u201cOnly [X] spots left\u201d.<\/li>\n\n\n\n<li><strong>Exclusive access:<\/strong> \u201cJoin our exclusive club\u201d.<\/li>\n\n\n\n<li><strong>Example CTA:<\/strong> \u201cBuy now: only 5 units left\u201d.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Reciprocity<\/h3>\n\n<p class=\"wp-block-paragraph\">Reciprocity is based on the idea of giving to receive. <\/p>\n\n<p class=\"wp-block-paragraph\">Offering something of value (such as a discount, a guide, or a free webinar) can encourage users to return the favor. <\/p>\n\n<p class=\"wp-block-paragraph\">Usually through a purchase, subscription, or by sharing the information.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Free offers:<\/strong> \u201cGet a gift with your purchase\u201d.<\/li>\n\n\n\n<li><strong>Valuable content:<\/strong> \u201cDownload our free ebook\u201d.<\/li>\n\n\n\n<li><strong>Example CTA:<\/strong> \u201cSign up and get a free digital marketing course\u201d.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"340\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/email-contact-list.jpg\" alt=\"Design and placement\" class=\"wp-image-65157\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/email-contact-list.jpg 830w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/email-contact-list-300x123.jpg 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/email-contact-list-768x315.jpg 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/email-contact-list-110x45.jpg 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/email-contact-list-60x25.jpg 60w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">Design and placement<\/h2>\n\n<p class=\"wp-block-paragraph\">A CTA&#8217;s message matters, but design and placement matter just as much.<\/p>\n\n<p class=\"wp-block-paragraph\">They must ensure that users notice and act upon these calls to action. <\/p>\n\n<p class=\"wp-block-paragraph\">A CTA can be flawless in terms of copywriting, but <strong>if it gets lost in the visual noise<\/strong> of the page or is poorly placed, its effectiveness will suffer. <\/p>\n\n<p class=\"wp-block-paragraph\">Some things you should consider:<\/p>\n\n<h3 class=\"wp-block-heading\">Colors and contrast<\/h3>\n\n<p class=\"wp-block-paragraph\">The color of your CTA must stand out from the background and other page elements to grab the user&#8217;s attention.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Vibrant colors:<\/strong> Use colors that stand out and create a focal point.<\/li>\n\n\n\n<li><strong>High contrast: <\/strong>Make sure the text inside the CTA is legible against the background color.<\/li>\n\n\n\n<li><strong>Example CTA:<\/strong> A bright orange button on a website with a blue and white color scheme, making the CTA a visual focal point.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Size and shape<\/h3>\n\n<p class=\"wp-block-paragraph\">The shape and size of the CTA button must be large enough to be easily noticed.<\/p>\n\n<p class=\"wp-block-paragraph\">But not so large as to be intrusive or aesthetically unpleasing.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Visible dimensions:<\/strong> It must be large enough to be seen easily.<\/li>\n\n\n\n<li><strong>Conventional shape: <\/strong>Rectangles with rounded corners are common and recognizable as clickable.<\/li>\n\n\n\n<li><strong>Example CTA:<\/strong> A rectangular button with rounded edges, significantly larger than the surrounding text, but not overwhelmingly large.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Strategic placement<\/h3>\n\n<p class=\"wp-block-paragraph\">The placement of your CTA should be logical and located where users would expect to find it.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>High-visibility zone:<\/strong> Place it in areas where users usually look.<\/li>\n\n\n\n<li><strong>After the value proposition:<\/strong> Put it where it can be a logical next step after reading your message.<\/li>\n\n\n\n<li><strong>Example CTA: <\/strong>A \u201cBuy now\u201d button placed right below a product description and the price on an ecommerce product page.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">A\/B testing in CTA design<\/h3>\n\n<p class=\"wp-block-paragraph\">A\/B testing allows you to compare two different versions of a CTA to see which is more effective in terms of conversion.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Test variants: <\/strong>Change one element at a time (color, text, placement, etc.) to determine which is more effective.<\/li>\n\n\n\n<li><strong>Data analysis:<\/strong> Use data and analytics to determine which version of the CTA performs better.<\/li>\n\n\n\n<li><strong>Example CTA:<\/strong> Version A has the text <strong>\u201cStart your free trial\u201d<\/strong>, while version B says <strong>\u201cGet access to your free trial now\u201d<\/strong>.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Both are tested in the same location and with the same color to determine which one drives more clicks and conversions.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"340\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/copywriting.jpg\" alt=\"Example of persuasive copywriting applied to a call to action\" class=\"wp-image-65193\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/copywriting.jpg 830w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/copywriting-300x123.jpg 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/copywriting-768x315.jpg 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/copywriting-110x45.jpg 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2023\/06\/copywriting-60x25.jpg 60w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">How to use CTAs in email marketing<\/h2>\n\n<p class=\"wp-block-paragraph\">In an email, the CTA is what turns an open into a visit to your website. These guidelines will help:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>One main goal per email.<\/strong> If the message asks for five different things, the reader won&#8217;t know where to start. You can repeat the same CTA at the top and at the end.<\/li>\n\n\n\n<li><strong>Buttons built with HTML, not with images.<\/strong> Many email programs block images until the reader downloads them, and a button that is an image disappears along with them.<\/li>\n\n\n\n<li><strong>A size that is comfortable for a finger.<\/strong> Many emails are opened on mobile. The WCAG accessibility guidelines recommend touch targets of at least 44 \u00d7 44 pixels.<\/li>\n\n\n\n<li><strong>Text that anticipates what lies behind it.<\/strong> \u201cSee the winter collection\u201d says more than \u201cClick here\u201d.<\/li>\n\n\n\n<li><strong>Consistency with the subject line.<\/strong> The <a href=\"https:\/\/mailrelay.com\/en\/glossary\/email-subject-line\/\" target=\"_blank\" rel=\"noopener\">subject line<\/a> and the <a href=\"https:\/\/mailrelay.com\/en\/glossary\/email-preheader\/\" target=\"_blank\" rel=\"noopener\">preheader<\/a> promise something, and the CTA has to deliver on it.<\/li>\n\n\n\n<li><strong>Measure clicks.<\/strong> Check the <a href=\"https:\/\/mailrelay.com\/en\/glossary\/ctr-click-through-rate\/\" target=\"_blank\" rel=\"noopener\">CTR<\/a> of each campaign and compare variants with an <a href=\"https:\/\/mailrelay.com\/en\/glossary\/a-b-testing\/\" target=\"_blank\" rel=\"noopener\">A\/B test<\/a>.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/donde-colocar-el-cta-en-un-email-1024x576.png\" alt=\"Where to place the CTA in an email: the main button after the headline, the same CTA repeated at the end, a large, high-contrast button and text that says what happens when you click\" class=\"wp-image-97860\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/donde-colocar-el-cta-en-un-email-1024x576.png 1024w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/donde-colocar-el-cta-en-un-email-300x169.png 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/donde-colocar-el-cta-en-un-email-768x432.png 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/donde-colocar-el-cta-en-un-email-1536x864.png 1536w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/donde-colocar-el-cta-en-un-email-110x62.png 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/donde-colocar-el-cta-en-un-email-60x34.png 60w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/10\/donde-colocar-el-cta-en-un-email.png 1672w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">Copywriting tips for your CTAs<\/h2>\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/mailrelay.com\/en\/glossary\/copywriting\/\">copywriting<\/a> of a CTA goes beyond asking for an action.<\/p>\n\n<p class=\"wp-block-paragraph\">It is about <strong>prompting, persuading and motivating<\/strong> users to take a specific step in their customer journey. <\/p>\n\n<p class=\"wp-block-paragraph\">The <strong>choice of words, tone and structure<\/strong> of the message decide whether a user will click a CTA or walk past it. <\/p>\n\n<p class=\"wp-block-paragraph\">Let&#8217;s look at some practical tips:<\/p>\n\n<h3 class=\"wp-block-heading\">Write attractive headlines<\/h3>\n\n<p class=\"wp-block-paragraph\">Titles or headlines are often <strong>the first interaction<\/strong> a user has with your CTA and, therefore, they must be captivating and promising.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Spark curiosity:<\/strong> Use headlines that make users want to know more.<\/li>\n\n\n\n<li><strong>Present benefits: <\/strong>Highlight a value or benefit users will receive.<\/li>\n\n\n\n<li><strong>Example CTA:<\/strong> A headline that says <strong>\u201cDiscover the secrets of marketing\u201d<\/strong> sparks curiosity and promises something of value.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Using power words<\/h3>\n\n<p class=\"wp-block-paragraph\">Power words are those that carry <strong>emotional or psychological weight<\/strong>. <\/p>\n\n<p class=\"wp-block-paragraph\">And they can make a message more persuasive.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Emotional words: <\/strong>Such as \u201cDiscover\u201d, \u201cSecrets\u201d or \u201cExclusive\u201d.<\/li>\n\n\n\n<li><strong>Urgency words: <\/strong>Such as \u201cNow\u201d, \u201cImmediate\u201d or \u201cToday\u201d.<\/li>\n\n\n\n<li><strong>Example CTA:<\/strong> \u201cGet exclusive access now\u201d combines both exclusivity and urgency to create a powerful message.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Short, direct messages<\/h3>\n\n<p class=\"wp-block-paragraph\">Brevity is key when it comes to CTAs. <\/p>\n\n<p class=\"wp-block-paragraph\">Messages should be <strong>short enough<\/strong> to be read and understood quickly, and impactful enough to drive action.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Be concise: <\/strong>Keep the message as short as possible.<\/li>\n\n\n\n<li><strong>Avoid unnecessary words:<\/strong> Every word must serve a purpose in the message.<\/li>\n\n\n\n<li><strong>Example CTA: <\/strong>\u201cDownload free\u201d is brief and direct, and clearly communicates both the desired action and what the user will get in return.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">How Mailrelay helps you<\/h2>\n\n<p class=\"wp-block-paragraph\">With Mailrelay&#8217;s drag-and-drop editor you can add buttons to your newsletters without writing HTML, with the text, color and size you choose. Then you save them in your <a href=\"https:\/\/mailrelay.com\/en\/glossary\/email-template\/\" target=\"_blank\" rel=\"noopener\">email templates<\/a> to reuse them.<\/p>\n\n<p class=\"wp-block-paragraph\">After each send, the statistics show you clicks in real time, and the click map shows which areas of the email get the most interaction. You can also run A\/B tests to compare two versions of a campaign.<\/p>\n\n<p class=\"wp-block-paragraph\">The free account lets you send up to 80,000 emails a month to 20,000 contacts, with chat, ticket and phone support.<\/p>\n\n<div class=\"wp-block-group has-very-light-gray-background-color has-background\" style=\"border-radius:8px;padding-top:24px;padding-right:28px;padding-bottom:24px;padding-left:28px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Launch your next campaign with Mailrelay<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Up to 80,000 emails a month to 20,000 contacts with the free account, with chat, ticket and phone support.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-mailrelay-primary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mailrelay.com\/en\/signup\/?utm_medium=cta&amp;utm_campaign=call-to-action-cta\">Try Mailrelay for free<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Frequently asked questions about CTAs<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>What does CTA mean?<\/strong> It stands for <em>call to action<\/em>, \u00abllamada a la acci\u00f3n\u00bb in Spanish: the button, link or phrase that invites the user to do something specific.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>How do you say call to action in Spanish?<\/strong> Llamada a la acci\u00f3n. In marketing, the acronym CTA is also widely used.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>What is a CTA on a web page?<\/strong> It is the button or link that takes the user to the next step: buying, signing up, downloading a resource or requesting information.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>How many CTAs should an email have?<\/strong> The recommendation is one main goal. You can repeat the same CTA several times, but avoid asking for different actions that compete with each other.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>What is a good example of a CTA?<\/strong> One that starts with a verb and says what the user gets, such as \u201cDownload the free template\u201d or \u201cStart free, no card required\u201d.<\/p>\n\n<h2 class=\"wp-block-heading\">Related entries<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/landing-page\/\">Landing page<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/lead-magnet\/\">Lead magnet<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/sales-funnel\/\">Sales funnel<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/copywriting\/\">Copywriting<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/a-b-testing\/\">A\/B testing<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/ctr-click-through-rate\/\">CTR (click through rate)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/subscription-form\/\">Subscription form<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/pop-up\/\">Pop-up<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/neuromarketing\/\">Neuromarketing<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/personalization-in-email-marketing\/\">Personalization in email marketing<\/a><\/li>\n<\/ul>\n","protected":false},"template":"","class_list":["post-80724","glossary","type-glossary","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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You will find it on websites, ads, social media and email marketing campaigns. Its goal is for whoever&hellip;","_links":{"self":[{"href":"https:\/\/mailrelay.com\/en\/wp-json\/wp\/v2\/glossary\/80724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mailrelay.com\/en\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/mailrelay.com\/en\/wp-json\/wp\/v2\/types\/glossary"}],"version-history":[{"count":10,"href":"https:\/\/mailrelay.com\/en\/wp-json\/wp\/v2\/glossary\/80724\/revisions"}],"predecessor-version":[{"id":98209,"href":"https:\/\/mailrelay.com\/en\/wp-json\/wp\/v2\/glossary\/80724\/revisions\/98209"}],"wp:attachment":[{"href":"https:\/\/mailrelay.com\/en\/wp-json\/wp\/v2\/media?parent=80724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}