{"id":83823,"date":"2025-02-07T01:06:08","date_gmt":"2025-02-07T01:06:08","guid":{"rendered":"https:\/\/mailrelay.com\/glosario\/ecommerce\/"},"modified":"2026-10-02T13:41:32","modified_gmt":"2026-10-02T13:41:32","slug":"ecommerce","status":"publish","type":"glossary","link":"https:\/\/mailrelay.com\/en\/glossary\/ecommerce\/","title":{"rendered":"Ecommerce"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Ecommerce, in its most common meaning, is a virtual store that sells from a website. More broadly, e-commerce is a buying and selling system that uses the Internet as a means to make sales, as well as to maintain close contact with its customers.<\/p>\n\n<p class=\"wp-block-paragraph\">In reality, the evolution of e-commerce means that an online store&#8217;s sales no longer come only from its website: an e-commerce business also makes use of social networks and mobile apps, whether for direct sales or as a way to bring the target audience into a sales funnel.<\/p>\n\n<h2 class=\"wp-block-heading\">1. Advantages of e-commerce<\/h2>\n\n<p class=\"wp-block-paragraph\">From the seller&#8217;s point of view, if we compare traditional sales through a physical store with e-commerce, selling through e-commerce offers several advantages, such as:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Reduced costs.<\/li>\n\n\n\n<li>It allows you to reach a wider audience (global market).<\/li>\n\n\n\n<li>It provides autonomy and flexible hours.<\/li>\n\n\n\n<li>The investment required to open a business is lower.<\/li>\n\n\n\n<li>It makes it easy to have thousands of references accessible 24 hours a day, 7 days a week.<\/li>\n\n\n\n<li>It makes it very easy to scale the business as needed.<\/li>\n\n\n\n<li>Convenient customer segmentation.<\/li>\n\n\n\n<li>It lets you send them automated <a href=\"https:\/\/mailrelay.com\/en\/\">email marketing<\/a> campaigns.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">2. Ecommerce models<\/h2>\n\n<p class=\"wp-block-paragraph\">Depending on their business model, the following types of e-commerce can be found:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; With its own products.<\/strong>  In this case, it is an online store that works very similarly to a physical store, managing its product stock, but selling exclusively online.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; Membership.<\/strong> This type of e-commerce is based on recurring sales through a periodic subscription model, an example of which is Spotify.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; Dropshipping.<\/strong>  This type of e-commerce only takes the orders and invoices them; it then delegates logistics to the wholesaler, who delivers the order to the end customer.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; Marketplace.<\/strong>  In this case, it is a store with a web platform where different sellers offer their products and pay a commission on each sale to the owner. An example of this is Amazon.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; Services.<\/strong> These are service-based e-commerce sites that sell products such as consulting or training, meaning they don&#8217;t sell physical products. An example of this would be Coursera.<\/p>\n\n<h2 class=\"wp-block-heading\">3. Types of ecommerce<\/h2>\n\n<p class=\"wp-block-paragraph\">E-commerce sites can be classified based on the market or clientele they target. The most common are the following:<\/p>\n\n<h3 class=\"wp-block-heading\">Business to Consumer (<a href=\"https:\/\/mailrelay.com\/en\/glossary\/b2c\/\" target=\"_blank\" rel=\"noopener\">B2C<\/a>)<\/h3>\n\n<p class=\"wp-block-paragraph\">This is the most common type, where the sale of products and services is done directly between a company and the consumer (end customer).<\/p>\n\n<h3 class=\"wp-block-heading\">Business to Business (<a href=\"https:\/\/mailrelay.com\/en\/glossary\/b2b\/\" target=\"_blank\" rel=\"noopener\">B2B<\/a>)<\/h3>\n\n<p class=\"wp-block-paragraph\">These are companies that create products and services that they in turn sell to other companies.<\/p>\n\n<h3 class=\"wp-block-heading\">Business to Government (B2G)<\/h3>\n\n<p class=\"wp-block-paragraph\">In this model, companies conduct their business operations with governments and public institutions through the use of the Internet.<\/p>\n\n<h3 class=\"wp-block-heading\">Consumer to Business (C2B)<\/h3>\n\n<p class=\"wp-block-paragraph\">This business model is one in which the end user or consumer creates a product or service that is used to complete a business process and gain competitive advantage.<\/p>\n\n<h3 class=\"wp-block-heading\">Consumer to Consumer (C2C)<\/h3>\n\n<p class=\"wp-block-paragraph\">It is the business model that facilitates trade between individuals, that is, one person sells or provides services to another person.<\/p>\n\n<h2 class=\"wp-block-heading\">Related entries<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/gamification\/\">Gamification<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/generation-x\/\">Generation X<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/geomarketing\/\">Geomarketing<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/getresponse\/\">Getresponse<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/gif\/\">GIF<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/gimp\/\">GIMP<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/gmail-clipping\/\">Gmail Clipping<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mailrelay.com\/en\/glossary\/gmail-email\/\">Gmail (Email)<\/a><\/li>\n<\/ul>\n","protected":false},"template":"","class_list":["post-83823","glossary","type-glossary","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ecommerce - Mailrelay<\/title>\n<meta name=\"description\" content=\"Ecommerce, in its most common meaning, is a virtual store that sells from a website. 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