{"id":83976,"date":"2025-02-19T20:43:15","date_gmt":"2025-02-19T20:43:15","guid":{"rendered":"https:\/\/mailrelay.com\/glosario\/email-marketing-platform\/"},"modified":"2026-10-07T21:38:58","modified_gmt":"2026-10-07T21:38:58","slug":"email-marketing-platform","status":"publish","type":"glossary","link":"https:\/\/mailrelay.com\/en\/glossary\/email-marketing-platform\/","title":{"rendered":"Email Marketing Platform"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>An email marketing platform is software that lets you create, send and analyze mass emails efficiently.  <\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Its main purpose is to <strong>help you design attractive, personalized campaigns<\/strong>, manage your contact lists and measure results to optimize future strategies.<\/p>\n\n<p class=\"wp-block-paragraph\">Unlike simply sending emails from your personal inbox, these tools are <strong>designed to reach thousands (or even millions) of subscribers<\/strong> without technical issues or the risk of being flagged as <a href=\"https:\/\/mailrelay.com\/en\/glossary\/spam\/\" target=\"_blank\" rel=\"noreferrer noopener\">spam<\/a>.<\/p>\n\n<div class=\"wp-block-group has-very-light-gray-background-color has-background\" style=\"border-radius:8px;padding-top:24px;padding-right:28px;padding-bottom:24px;padding-left:28px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Choose the right email marketing platform<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mailrelay gives you automation, segmentation and up to 80,000 free emails a month. Start for free and discover why thousands of businesses trust us.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-mailrelay-primary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mailrelay.com\/en\/signup\/?utm_medium=cta&amp;utm_campaign=plataforma-de-email-marketing\">Try Mailrelay for free<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<h2 class=\"wp-block-heading\">\u00b7 Key features of an email marketing platform<\/h2>\n\n<p class=\"wp-block-paragraph\">The best email marketing platforms, like <a href=\"https:\/\/mailrelay.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mailrelay<\/a>, include features that make your work easier and deliver results. For example:<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Designing Attractive Emails<\/h3>\n\n<p class=\"wp-block-paragraph\">A good tool lets you <strong>create professional emails<\/strong> without having to be a graphic designer.  <\/p>\n\n<p class=\"wp-block-paragraph\">They come with <strong>drag-and-drop editors<\/strong>, pre-designed templates and customization options that will make your emails look flawless.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Contact List Management<\/h3>\n\n<p class=\"wp-block-paragraph\">Segmentation is key in digital marketing. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Platforms let you divide your subscribers<\/strong> into groups based on their behavior, interests or location, which improves message personalization.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Email Automation<\/h3>\n\n<p class=\"wp-block-paragraph\">With automation, you can schedule emails to be sent <strong>automatically at key moments<\/strong>, such as when a new customer signs up or on a user&#8217;s birthday.  <\/p>\n\n<p class=\"wp-block-paragraph\">This is known as automated <a href=\"https:\/\/mailrelay.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">email marketing<\/a> and it is one of the most effective strategies.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Integration with other tools<\/h3>\n\n<p class=\"wp-block-paragraph\">Many platforms connect with your <a href=\"https:\/\/mailrelay.com\/en\/glossary\/crm-customer-relationship-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">CRM<\/a>, social media, or analytics tools to consolidate all your data in one place.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"941\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-ecosistema.jpg\" alt=\"Email envelope icon connected to a dashboard, contacts, automation and notifications, representing the ecosystem of an email marketing platform\" class=\"wp-image-95107\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-ecosistema.jpg 1672w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-ecosistema-300x169.jpg 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-ecosistema-1024x576.jpg 1024w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-ecosistema-768x432.jpg 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-ecosistema-1536x864.jpg 1536w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-ecosistema-110x62.jpg 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-ecosistema-60x34.jpg 60w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">\u00b7 Detailed Analysis and Reports<\/h3>\n\n<p class=\"wp-block-paragraph\">Knowing what works and what doesn&#8217;t is essential. <\/p>\n\n<p class=\"wp-block-paragraph\">These platforms offer <strong>metrics such as open rates, clicks, conversions and more<\/strong>, so you can adjust your strategy.<\/p>\n\n<h2 class=\"wp-block-heading\">Benefits of Using an Email Marketing Platform<\/h2>\n\n<p class=\"wp-block-paragraph\">If you&#8217;re still unsure whether you need a tool like this, here are some of its main benefits:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Time savings: <\/strong>automation and templates reduce the time you spend designing and sending emails.<\/li>\n\n\n\n<li><strong>Greater reach:<\/strong> with a platform, your messages are more likely to land in your subscribers&#8217; inboxes.<\/li>\n\n\n\n<li><strong>Continuous optimization:<\/strong> analytics help you identify which strategies deliver the best results.<\/li>\n\n\n\n<li><strong>Better connection with your audience: <\/strong>by segmenting and personalizing your emails, you build a closer relationship with your customers.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"941\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-beneficios.jpg\" alt=\"Central clock surrounded by growth, loyalty, return on investment and efficiency icons, representing the benefits of using an email marketing platform\" class=\"wp-image-95110\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-beneficios.jpg 1672w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-beneficios-300x169.jpg 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-beneficios-1024x576.jpg 1024w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-beneficios-768x432.jpg 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-beneficios-1536x864.jpg 1536w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-beneficios-110x62.jpg 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-beneficios-60x34.jpg 60w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">How to Choose the Best Email Marketing Platform?<\/h2>\n\n<p class=\"wp-block-paragraph\">The market is full of options, and choosing the ideal tool can be a challenge. <\/p>\n\n<p class=\"wp-block-paragraph\">Here are some questions you should ask yourself:<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 What is your budget?<\/h3>\n\n<p class=\"wp-block-paragraph\">Some platforms offer free plans with basic <a href=\"https:\/\/mailrelay.com\/en\/glossary\/mailrelay-features\/\">fea<\/a><a href=\"https:\/\/mailrelay.com\/en\/glossary\/mailrelay-features\/\" target=\"_blank\" rel=\"noreferrer noopener\">tur<\/a><a href=\"https:\/\/mailrelay.com\/en\/glossary\/mailrelay-features\/\">es<\/a>, while others have premium options with advanced capabilities.<\/p>\n\n<p class=\"wp-block-paragraph\">Evaluate your needs before investing.<\/p>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/mailrelay.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mailrelay offers a free plan with all features.<\/a><\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 How many subscribers do you have?<\/h3>\n\n<p class=\"wp-block-paragraph\">The size of your contact list will influence the price and necessary features. <\/p>\n\n<p class=\"wp-block-paragraph\">Some tools, like Mailrelay, offer free plans for large numbers of subscribers.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"941\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-como-elegir.jpg\" alt=\"Path leading to a platform marked with a gold check mark, with budget, contacts, security and personalization icons, representing how to choose the right email marketing platform\" class=\"wp-image-95113\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-como-elegir.jpg 1672w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-como-elegir-300x169.jpg 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-como-elegir-1024x576.jpg 1024w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-como-elegir-768x432.jpg 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-como-elegir-1536x864.jpg 1536w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-como-elegir-110x62.jpg 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-como-elegir-60x34.jpg 60w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">\u00b7 What level of personalization do you need?<\/h3>\n\n<p class=\"wp-block-paragraph\">If your strategy relies on personalized emails, look for a platform with advanced segmentation and automation options.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Is it easy to use?<\/h3>\n\n<p class=\"wp-block-paragraph\">Not all tools are intuitive. <\/p>\n\n<p class=\"wp-block-paragraph\">Choose one that offers a <strong>user-friendly interface and technical support<\/strong> in case you have questions.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Does it integrate with your current systems?<\/h3>\n\n<p class=\"wp-block-paragraph\">Make sure the platform can connect with your CRM, website, or e-commerce system.<\/p>\n\n<div class=\"wp-block-group has-very-light-gray-background-color has-background\" style=\"border-radius:8px;padding-top:24px;padding-right:28px;padding-bottom:24px;padding-left:28px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Discover everything you can do with Mailrelay<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From newsletters to automated campaigns: try a complete email marketing platform with no upfront cost.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-mailrelay-primary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mailrelay.com\/en\/signup\/?utm_medium=cta&amp;utm_campaign=plataforma-de-email-marketing\">Get started now<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Use Cases for an Email Marketing Platform<\/h2>\n\n<p class=\"wp-block-paragraph\">Still not convinced about what an email marketing tool can do for you? <\/p>\n\n<p class=\"wp-block-paragraph\">Here are some practical examples:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Ecommerce: <\/strong>automate abandoned cart emails and increase your sales.<\/li>\n\n\n\n<li><strong>Local businesses: <\/strong>send exclusive offers to your list of regular customers.<\/li>\n\n\n\n<li><strong>Content creators: <\/strong>share your latest posts or launches with your community.<\/li>\n\n\n\n<li><strong>Events: <\/strong>promote registrations and send reminders before the day of the event.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Relationship Between Email Marketing Platforms and Email Marketing Strategies<\/h2>\n\n<p class=\"wp-block-paragraph\">It&#8217;s impossible to talk about tools without mentioning their connection to <a href=\"https:\/\/mailrelay.com\/en\/glossary\/email-marketing-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">email marketing strategies<\/a>.  <\/p>\n\n<p class=\"wp-block-paragraph\">A platform is not just software; it is the operational core of your strategy. <\/p>\n\n<p class=\"wp-block-paragraph\">From lead acquisition to customer loyalty, these tools enable you to execute every step efficiently.<\/p>\n\n<p class=\"wp-block-paragraph\">For example, if your goal is to retain customers, you can use a platform to send loyalty messages, offering discounts, thank-you notes, or exclusive content that strengthens the bond with your brand.<\/p>\n\n<h2 class=\"wp-block-heading\">Tips to Get the Most Out of Your Platform<\/h2>\n\n<p class=\"wp-block-paragraph\">Here are some basic suggestions:<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Try different formats<\/h3>\n\n<p class=\"wp-block-paragraph\">Experiment with email designs, subject lines, and content types to identify what works best with your audience.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Segment your contact list<\/h3>\n\n<p class=\"wp-block-paragraph\">Not all your subscribers have the same interests. <\/p>\n\n<p class=\"wp-block-paragraph\">Send personalized messages based on their preferences and increase your conversion rate.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Avoid spam<\/h3>\n\n<p class=\"wp-block-paragraph\">Follow email sending regulations, such as including an unsubscribe link, and ensure your emails are relevant.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00b7 Analyze and adjust your strategy<\/h3>\n\n<p class=\"wp-block-paragraph\">Use analytics to identify areas for improvement. If a campaign doesn&#8217;t perform well, adjust your approach for future actions.<\/p>\n\n<h2 class=\"wp-block-heading\">How to manage spam and deliverability<\/h2>\n\n<p class=\"wp-block-paragraph\">An email marketing platform should also help you avoid <a href=\"https:\/\/mailrelay.com\/en\/glossary\/spam\/\" target=\"_blank\" rel=\"noreferrer noopener\">spam<\/a> and protect your domain&#8217;s reputation.<\/p>\n\n<p class=\"wp-block-paragraph\">At a minimum, look for one that includes:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Easy-to-use unsubscribe links<\/strong>, so your subscribers can opt out without friction and you comply with anti-spam regulations.<\/li>\n\n\n\n<li><strong>Domain authentication (SPF, DKIM and DMARC)<\/strong>, which verifies that the emails really come from you and improves your sender reputation.<\/li>\n\n\n\n<li><strong>A good deliverability rate<\/strong>, meaning your emails land in the inbox and not in the spam folder.<\/li>\n\n\n\n<li><strong>Technical support<\/strong> via chat, ticket or phone, to answer your questions if something doesn&#8217;t work as expected.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Popular email marketing platforms<\/h2>\n\n<p class=\"wp-block-paragraph\">The market offers many options, each with its own advantages. Some of the best-known ones are:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Mailrelay:<\/strong> a very generous free plan, advanced personalization and support via chat, ticket and phone.<\/li>\n\n\n\n<li><strong>MailChimp:<\/strong> easy to use with an intuitive design, although it gets expensive as your list grows.<\/li>\n\n\n\n<li><strong>Brevo (Sendinblue):<\/strong> stands out for automation and SMS marketing, with a fairly limited free plan.<\/li>\n\n\n\n<li><strong>Constant Contact:<\/strong> good customer service and educational resources, with a wide variety of templates.<\/li>\n\n\n\n<li><strong>ConvertKit:<\/strong> designed for content creators, with simple automation and a plain-text editor.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"941\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-comparativa.jpg\" alt=\"Central comparison panel connected to email, notification, analytics, automation and contact icons, representing the comparison between popular email marketing platforms\" class=\"wp-image-95116\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-comparativa.jpg 1672w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-comparativa-300x169.jpg 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-comparativa-1024x576.jpg 1024w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-comparativa-768x432.jpg 768w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-comparativa-1536x864.jpg 1536w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-comparativa-110x62.jpg 110w, https:\/\/mailrelay.com\/wp-content\/uploads\/2026\/09\/plataforma-email-marketing-comparativa-60x34.jpg 60w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">The right choice depends on your budget, the size of your contact list and the features you need.<\/p>\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n<p class=\"wp-block-paragraph\">An email marketing platform is much more than a tool: it&#8217;s the perfect ally for any digital strategy that aims for real results.  <\/p>\n\n<p class=\"wp-block-paragraph\">From automation to data analysis, these tools make email marketing more efficient and effective.<\/p>\n\n<p class=\"wp-block-paragraph\">Whether you&#8217;re just starting out or looking to optimize your campaigns, <a href=\"https:\/\/mailrelay.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">choosing the right platform, like Mailrelay<\/a>, can make a big difference.  <\/p>\n\n<p class=\"wp-block-paragraph\">Remember: Email marketing remains one of the most powerful strategies in digital marketing. Make the most of its potential with the right tool. <\/p>\n\n<p class=\"wp-block-paragraph\">It&#8217;s time to start creating meaningful connections with your audience!<\/p>\n\n<div class=\"wp-block-group has-very-light-gray-background-color has-background\" style=\"border-radius:8px;padding-top:24px;padding-right:28px;padding-bottom:24px;padding-left:28px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Ready to choose your email marketing platform?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mailrelay combines automation, deliverability and technical support in a free plan with no time limit. Create your account in minutes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-mailrelay-primary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mailrelay.com\/en\/signup\/?utm_medium=cta&amp;utm_campaign=plataforma-de-email-marketing\">Create a free account<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"template":"","class_list":["post-83976","glossary","type-glossary","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Email Marketing Platform - Mailrelay<\/title>\n<meta name=\"description\" content=\"An email marketing platform is software that allows you to create, send, and analyze mass emails efficiently\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mailrelay.com\/en\/glossary\/email-marketing-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Email Marketing Platform - 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