{"id":84706,"date":"2025-04-11T20:12:01","date_gmt":"2025-04-11T20:12:01","guid":{"rendered":"https:\/\/mailrelay.com\/glossary\/promociones-por-correo-electronico\/"},"modified":"2026-10-07T10:06:42","modified_gmt":"2026-10-07T10:06:42","slug":"promo-by-email","status":"publish","type":"glossary","link":"https:\/\/mailrelay.com\/en\/glossary\/promo-by-email\/","title":{"rendered":"Promotional Emails"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Promotional emails refer to the practice of sending<\/strong> special offers, discounts, coupons or promotional messages <strong>directly to the inboxes of a mailing list&#8217;s subscribers.<\/strong> <\/p>\n\n<p class=\"wp-block-paragraph\">The main goal is to <strong>encourage the recipient to take action<\/strong>, whether that&#8217;s buying a product, taking advantage of a limited-time offer or engaging with the brand in some other way.<\/p>\n\n<p class=\"wp-block-paragraph\">The success of email promotions lies in their <strong>ability to reach consumers directly<\/strong>, offering a <strong>personal touch and a direct form of communication<\/strong> that other channels can&#8217;t provide as effectively.<\/p>\n\n<p class=\"wp-block-paragraph\">What&#8217;s more, <strong>email promotions let you segment<\/strong> audiences precisely, delivering messages tailored to the needs and preferences of each subscriber group. <\/p>\n\n<p class=\"wp-block-paragraph\">This ensures the <strong>content is relevant<\/strong> to each recipient, which increases the likelihood of conversion.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Key features of a promotional email<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">The process of sending email promotions usually follows several steps:<\/p>\n\n<h3 class=\"wp-block-heading\">Building the mailing list<\/h3>\n\n<p class=\"wp-block-paragraph\">Before sending any promotion, you need to build a list of subscribers. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>This list should consist of people who have explicitly consented to receive emails from your brand<\/strong>. <\/p>\n\n<p class=\"wp-block-paragraph\">Obtaining email addresses through ethical practices\u2014like subscription forms\u2014is essential to avoid legal issues and ensure recipients are genuinely interested in your products or services.<\/p>\n\n<h3 class=\"wp-block-heading\">Audience segmentation<\/h3>\n\n<p class=\"wp-block-paragraph\">Once you have a list, the next step is to <strong>divide it into segments<\/strong> based on different criteria, such as purchasing behavior, interests or geographic location. <\/p>\n\n<p class=\"wp-block-paragraph\">For example, if you sell clothing, you can segment your list by gender, age, or purchase history. <\/p>\n\n<p class=\"wp-block-paragraph\">This segmentation allows you to send more personalized promotions, which can significantly increase the conversion rate.<\/p>\n\n<h3 class=\"wp-block-heading\">Creating the email content<\/h3>\n\n<p class=\"wp-block-paragraph\">The content of your email should be engaging and relevant. <\/p>\n\n<p class=\"wp-block-paragraph\">This includes a compelling subject line, a well-designed email body and a clear <a href=\"https:\/\/mailrelay.com\/en\/glossary\/call-to-action-cta\/\" target=\"_blank\" rel=\"noreferrer noopener\">call to action (CTA)<\/a> that motivates the recipient to take advantage of the offer. <\/p>\n\n<p class=\"wp-block-paragraph\">Remember, with inboxes overflowing with emails, <strong>capturing the user&#8217;s attention<\/strong> from the very first moment is crucial.<\/p>\n\n<h3 class=\"wp-block-heading\">Sending and tracking<\/h3>\n\n<p class=\"wp-block-paragraph\">Once the email is ready, it\u2019s time to send it. <\/p>\n\n<p class=\"wp-block-paragraph\">To do this, it&#8217;s best to use an email marketing platform that lets you automate sending, measure results and optimize future campaigns.<\/p>\n\n<p class=\"wp-block-paragraph\">After sending the email, <strong>track metrics like open rate, click-through rate, and conversions <\/strong> to evaluate the promotion\u2019s performance.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Why are email promotions important?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Email promotions are essential to any digital marketing strategy for several reasons:<\/p>\n\n<h3 class=\"wp-block-heading\">Direct and personalized reach<\/h3>\n\n<p class=\"wp-block-paragraph\">Email is a one-to-one communication channel. <\/p>\n\n<p class=\"wp-block-paragraph\">Unlike social media, where content is broadcast widely without any guarantee your audience will see it, <strong>email goes directly to your subscribers&#8217; inboxes<\/strong>. <\/p>\n\n<p class=\"wp-block-paragraph\">Also, with the right segmentation, <strong>you can personalize your messages<\/strong> for each customer group, which makes your promotion more relevant.<\/p>\n\n<h3 class=\"wp-block-heading\">High conversion rate<\/h3>\n\n<p class=\"wp-block-paragraph\">Email promotions have a significantly higher conversion rate than other marketing channels. <\/p>\n\n<p class=\"wp-block-paragraph\">According to studies, email marketing campaigns deliver a higher ROI (return on investment) than social media campaigns, which makes them an <strong>attractive investment for any business.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">The fact that promotional emails are well-segmented and personalized contributes to this <strong>high conversion rate<\/strong>. <\/p>\n\n<p class=\"wp-block-paragraph\">When subscribers feel the offer is relevant to them, they\u2019re more likely to click the email and make a purchase.<\/p>\n\n<h3 class=\"wp-block-heading\">Cost-effective<\/h3>\n\n<p class=\"wp-block-paragraph\">Sending promotional emails is <strong>one of the most cost-effective forms of marketing.<\/strong> <\/p>\n\n<p class=\"wp-block-paragraph\">You don&#8217;t need to spend large amounts on ads or printed materials. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>With the right email marketing platform, you can reach thousands of potential customers at a low cost<\/strong>, while measuring performance in real time.<\/p>\n\n<h3 class=\"wp-block-heading\">Measurable and scalable<\/h3>\n\n<p class=\"wp-block-paragraph\">One of the biggest advantages of email marketing is that it\u2019s easily measurable. <\/p>\n\n<p class=\"wp-block-paragraph\">With tools like <a href=\"https:\/\/mailrelay.com\/en\/\">Mailrelay<\/a>, you can get <strong>detailed reports<\/strong> on <strong>who opened your emails, who clicked the links<\/strong> and which subscribers converted into sales. <\/p>\n\n<p class=\"wp-block-paragraph\">This allows you to adjust your strategies and optimize future campaigns.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Email promotions are also scalable. <\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">You can start with a small list and expand your reach as you grow, without losing the ability to personalize and measure results.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Common types of promotional emails<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>New product launch announcements.<\/li>\n\n\n\n<li>Sale and discount notifications.<\/li>\n\n\n\n<li>Seasonal or holiday promotions.<\/li>\n\n\n\n<li>Invitations to special events.<\/li>\n\n\n\n<li>Exclusive offers for subscribers.<\/li>\n\n\n\n<li>Abandoned cart reminders.<\/li>\n\n\n\n<li>Upsell or cross-sell suggestions.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>How do you create an effective promotional email?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Creating this kind of email is simple, and it has huge potential because it gets the message to the right person. This is all thanks to the information we have, which lets us segment our messages better.<\/p>\n\n<p class=\"wp-block-paragraph\">First, you need to know who the email is aimed at, that is, the target audience you&#8217;ll send the offer to. Then choose the type of promotional campaign you want to launch. <\/p>\n\n<p class=\"wp-block-paragraph\">Here are the key points to keep in mind to make an impact with your promotional emails:<\/p>\n\n<p class=\"wp-block-paragraph\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/zQhucF0O458\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n<h3 class=\"wp-block-heading\">1. An eye-catching subject line<\/h3>\n\n<p class=\"wp-block-paragraph\">Our goal is to get the user to open the email. To do that, the subject line has to grab their attention and make them want to open it.<\/p>\n\n<h3 class=\"wp-block-heading\">2. An image related to the product or service offer<\/h3>\n\n<p class=\"wp-block-paragraph\">As the saying goes, a picture is worth a thousand words. Include an eye-catching, original image in your promotional email that relates to the type of promotion. For example, if it&#8217;s summer, you could use an image related to the season, such as the sun, ice cream, the beach or people traveling. Let your imagination run wild.<\/p>\n\n<h3 class=\"wp-block-heading\">3. Short, precise and concise content<\/h3>\n\n<p class=\"wp-block-paragraph\">It should explain the promotion clearly and catch users&#8217; attention. Keep your emails simple: that&#8217;s the key!<\/p>\n\n<h3 class=\"wp-block-heading\">4. Calls to action<\/h3>\n\n<p class=\"wp-block-paragraph\">It&#8217;s undoubtedly the icing on the cake of your promotional email: it&#8217;s the key to conversion and determines your click rates.<\/p>\n\n<p class=\"wp-block-paragraph\">A great message is no use if the user doesn&#8217;t have a button or banner to click on to get the promotion.<\/p>\n\n<p class=\"wp-block-paragraph\">Create a call to action that is visible, clear and eye-catching, and make sure the link works properly.<\/p>\n\n<p class=\"wp-block-paragraph\">Use bright colors that contrast with the content and include verbs, for example: <em>&#8220;buy now&#8221;<\/em>, <em>&#8220;get your promo code&#8221;<\/em>.<\/p>\n\n<p class=\"wp-block-paragraph\">Remember: an email without a call to action is losing potential customers, so it&#8217;s worth repeating.<\/p>\n\n<h3 class=\"wp-block-heading\">5. Don&#8217;t overdo the links<\/h3>\n\n<p class=\"wp-block-paragraph\">The simpler, the better.<\/p>\n\n<p class=\"wp-block-paragraph\">Including lots of links only confuses users and sends them to pages that don&#8217;t matter. Ideally, they should click on the call to action.<\/p>\n\n<h3 class=\"wp-block-heading\">6. Include a landing page<\/h3>\n\n<p class=\"wp-block-paragraph\">This page should match the promotion being offered and be ready to meet users&#8217; expectations, with valuable information that is consistent with the content of the promotional email.<\/p>\n\n<h3 class=\"wp-block-heading\">7. Include your social media icons<\/h3>\n\n<p class=\"wp-block-paragraph\">This lets your subscribers share information about the offer or promotion with their network of contacts. It helps grow your community and reach more users.<\/p>\n\n<h3 class=\"wp-block-heading\">8. Videos or animated GIFs<\/h3>\n\n<p class=\"wp-block-paragraph\">This kind of content is an interesting option for emphasizing your messages.<\/p>\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"340\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2018\/03\/servicio-de-email-marketing-externo.png\" alt=\"The importance of personalizing promotional emails\" class=\"wp-image-34907\" style=\"width:840px;height:auto\" title=\"The importance of personalizing promotional emails\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2018\/03\/servicio-de-email-marketing-externo.png 630w, https:\/\/mailrelay.com\/wp-content\/uploads\/2018\/03\/servicio-de-email-marketing-externo-300x162.png 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2018\/03\/servicio-de-email-marketing-externo-110x59.png 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">Promotional email ideas<\/h2>\n\n<p class=\"wp-block-paragraph\">There&#8217;s a wide variety of promotional emails you can create and send to your subscribers.<\/p>\n\n<p class=\"wp-block-paragraph\">Ready to discover the options?<\/p>\n\n<h3 class=\"wp-block-heading\">&gt; Product launch<\/h3>\n\n<p class=\"wp-block-paragraph\">You can send an email with an introductory promotion for a new product or service.<\/p>\n\n<p class=\"wp-block-paragraph\">At the same time, you showcase the product&#8217;s features and value proposition.<\/p>\n\n<p class=\"wp-block-paragraph\">Subscribers may appreciate getting a promotion on something new and, if they&#8217;re interested, buy and try the new product.<\/p>\n\n<p class=\"wp-block-paragraph\">Use a call to action that leads them to the new product.<\/p>\n\n<h3 class=\"wp-block-heading\">&gt; Birthday or greeting card<\/h3>\n\n<p class=\"wp-block-paragraph\">If your database includes your subscribers&#8217; dates of birth, make the most of it and send a birthday email.<\/p>\n\n<p class=\"wp-block-paragraph\">Besides a nice, personalized message for their special day, the content can include a gift such as a discount or an exclusive gift coupon.<\/p>\n\n<p class=\"wp-block-paragraph\">This type of email is a great way to build loyalty with your customers or subscribers.<\/p>\n\n<h3 class=\"wp-block-heading\">&gt; Limited-time promotion<\/h3>\n\n<p class=\"wp-block-paragraph\">The purpose of this promotional email is to give subscribers an offer or discount for a limited time.<\/p>\n\n<p class=\"wp-block-paragraph\">A clear example is the emails we get on &#8220;Black Friday&#8221; announcing a promotion on a product or service for that day only: a percentage off your purchases, 2-for-1 deals and so on.<\/p>\n\n<p class=\"wp-block-paragraph\">Why is this type of email so successful? Its success comes from the deadline: it triggers our brain&#8217;s response to a product we like, and the risk of missing out on the opportunity drives us to buy on impulse.<\/p>\n\n<h3 class=\"wp-block-heading\">&gt; Similar items<\/h3>\n\n<p class=\"wp-block-paragraph\">When we have a list of the products our customers have bought, we can get an idea of their tastes and preferences.<\/p>\n\n<p class=\"wp-block-paragraph\">We can send an email with products that are similar or complementary to what they bought.<\/p>\n\n<p class=\"wp-block-paragraph\">For example, if someone bought a video game and then a console controller the following month, we can infer that this user likes video games, so we can suggest similar products.<\/p>\n\n<h3 class=\"wp-block-heading\">&gt; Important dates<\/h3>\n\n<p class=\"wp-block-paragraph\">All you need is a calendar to know which dates are holidays or special occasions.<\/p>\n\n<p class=\"wp-block-paragraph\">For example, if you know Three Kings&#8217; Day is on January 6, you can create a promotional email for that date so potential customers learn about your product or service, and use the occasion to boost sales.<\/p>\n\n<h3 class=\"wp-block-heading\">&gt; Clearance sales<\/h3>\n\n<p class=\"wp-block-paragraph\">These are the classic emails sent for summer or winter sales.<\/p>\n\n<p class=\"wp-block-paragraph\">In other words, they&#8217;re seasonal promotions or offers. For example, when we see an email that says: &#8220;Up to 40% off our summer products, discover them here&#8221;.<\/p>\n\n<h3 class=\"wp-block-heading\">&gt; Mystery offer<\/h3>\n\n<p class=\"wp-block-paragraph\">Mystery equals curiosity! Use this type of promotional email to grab the user&#8217;s attention and encourage them to click to discover the special offer.<\/p>\n\n<p class=\"wp-block-paragraph\">&gt; Free trial<\/p>\n\n<p class=\"wp-block-paragraph\">You&#8217;ve surely seen this type of email, offering a free trial of a service for a limited time.<\/p>\n\n<p class=\"wp-block-paragraph\">After the deadline, the service has a monthly or annual price, depending on the brand.<\/p>\n\n<p class=\"wp-block-paragraph\">You can invite users to try your service; at the same time, they get to know and test it, which can lead to a conversion in the future. One example: &#8220;Get a 30-day free trial&#8221;<\/p>\n\n<h2 class=\"wp-block-heading\">Why should you personalize promotional emails?<\/h2>\n\n<p class=\"wp-block-paragraph\">A brand that sends personalized emails generates more engagement with users.<\/p>\n\n<p class=\"wp-block-paragraph\">It&#8217;s probably happened to you: you were searching online for, say, a pair of running shoes on a website, and suddenly you get an email or ad for the exact product you were interested in, and best of all, it&#8217;s now on sale.<\/p>\n\n<p class=\"wp-block-paragraph\">So how do you react to the promotion you received?<\/p>\n\n<p class=\"wp-block-paragraph\">Your buying behavior changes: you get excited to see the shoes you were looking for on sale.<\/p>\n\n<p class=\"wp-block-paragraph\">You don&#8217;t hesitate and click to buy them at an attractive price! You win as a business and the consumer wins too.<\/p>\n\n<p class=\"wp-block-paragraph\">Remember, every potential customer is different, and the message you send should be unique.<\/p>\n\n<p class=\"wp-block-paragraph\">You can profile your user base by buying behavior, interests or preference for a specific product, such as marketing books.<\/p>\n\n<p class=\"wp-block-paragraph\">You can also segment your sends, for example by sending product promotion emails only to users who buy beauty products.<\/p>\n\n<p class=\"wp-block-paragraph\">It&#8217;s important to take into account every move your subscriber makes and analyze their tastes, preferences, interests, birthday and so on.<\/p>\n\n<p class=\"wp-block-paragraph\">This will give you a basis for creating content and sending the right offer to your potential customers at the right time.<\/p>\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n<p class=\"wp-block-paragraph\">In short, email promotions are a powerful tool for any business looking to increase sales and maintain a direct relationship with its customers. <\/p>\n\n<p class=\"wp-block-paragraph\">Their effectiveness lies in the personalization, segmentation and measurement capabilities they offer. <\/p>\n\n<p class=\"wp-block-paragraph\">They&#8217;re also part of a comprehensive email marketing strategy that lets you engage with customers regularly and effectively.<\/p>\n\n<p class=\"wp-block-paragraph\">By following the best practices covered in this article, you can unlock the full potential of email promotions and take your business to the next level.<\/p>\n\n<h2 class=\"wp-block-heading\">Related terms<\/h2>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/mailrelay.com\/en\/glossary\/newsletter\/\" target=\"_blank\" rel=\"noreferrer noopener\">Newsletter <\/a>&#8211; <a href=\"https:\/\/mailrelay.com\/en\/glossary\/email-blast\/\" target=\"_blank\" rel=\"noreferrer noopener\">Email Blast<\/a> &#8211; <a href=\"https:\/\/mailrelay.com\/en\/glossary\/relay-mail\/\" target=\"_blank\" rel=\"noreferrer noopener\">Relay mail<\/a> &#8211; <a href=\"https:\/\/mailrelay.com\/en\/glossary\/sendmail\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sendmail <\/a>&#8211; <a href=\"https:\/\/mailrelay.com\/en\/glossary\/cold-outreach-mail\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cold Outreach Mail<\/a> &#8211; <a href=\"https:\/\/mailrelay.com\/en\/glossary\/relay-mail\/\" target=\"_blank\" rel=\"noreferrer noopener\">Relay Domain<\/a> &#8211; <a href=\"https:\/\/mailrelay.com\/en\/glossary\/smtp-port\/\" target=\"_blank\" rel=\"noreferrer noopener\">SMTP Port<\/a> &#8211; <a href=\"https:\/\/mailrelay.com\/en\/glossary\/email-marketing-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Email Marketing Strategy<\/a> &#8211; <a href=\"https:\/\/mailrelay.com\/en\/glossary\/email-app\/\" target=\"_blank\" rel=\"noreferrer noopener\">Email App<\/a><\/p>\n","protected":false},"template":"","class_list":["post-84706","glossary","type-glossary","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u25b6\ufe0e Promotional Emails: What Are They? 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