{"id":90362,"date":"2026-07-14T12:38:16","date_gmt":"2026-07-14T12:38:16","guid":{"rendered":"https:\/\/mailrelay.com\/glossary\/migrating-to-mailrelay\/"},"modified":"2026-07-14T12:38:19","modified_gmt":"2026-07-14T12:38:19","slug":"migrating-to-mailrelay","status":"publish","type":"glossary","link":"https:\/\/mailrelay.com\/en\/glossary\/migrating-to-mailrelay\/","title":{"rendered":"Migrating to Mailrelay"},"content":{"rendered":"\n

Migrating your contact list to Mailrelay is very easy. <\/strong><\/p>\n\n

In just a few steps, you can transfer your subscribers from any ESPs (Mailchimp<\/a>, Brevo\/Sendinblue<\/a>, Acumbamail<\/a>, Teenvio, FromDoppler, etc.) to Mailrelay without losing any data. <\/p>\n\n

This process uses Mailrelay’s advanced import tools to copy emails, names, and other data from an Excel CSV file. <\/p>\n\n

This way, you will quickly have all your contacts in Mailrelay ready for new campaigns. <\/strong><\/p>\n\n

Additionally, by switching to Mailrelay, you’ll take advantage of an exceptional free plan<\/a> (up to 20,000 contacts and 80,000 emails\/month) and technical support in different languages. <\/p>\n\n

In this step-by-step guide, we explain how to export your list from your current platform and import it into Mailrelay quickly and securely. <\/p>\n\n

We also include tips for optimizing the migration and making the most of Mailrelay’s advantages.<\/strong><\/p>\n\n

Why migrate your contacts to Mailrelay?<\/h2>\n\n

Migrating your contacts to Mailrelay offers multiple benefits. <\/p>\n\n

In addition to making subscriber management easier<\/strong>, Mailrelay stands out for:<\/p>\n\n

\u00b7 Generous free plan: <\/h3>\n\n

Mailrelay offers up to 20,000 contacts and 80,000 monthly emails for free, which is far more than other ESPs. <\/p>\n\n

This allows you to grow without upfront costs.<\/p>\n\n

\u00b7 Technical support in different languages: <\/h3>\n\n

You get free assistance via chat or email, even on the free version. <\/p>\n\n

A dedicated team is available to help you during the migration.<\/p>\n\n

\u00b7 Comprehensive email marketing features: <\/h3>\n\n

Advanced automations (drip campaigns, autoresponders, A\/B testing, abandoned cart recovery) and segmentation are already included. <\/p>\n\n

You don’t need any other software to get started.<\/strong><\/p>\n\n

\u00b7 High deliverability: <\/h3>\n\n

Mailrelay protects your domain reputation with authentication (DKIM\/SPF) and proper routing, improving your delivery rates.<\/a><\/p>\n\n

\u00b7 Integrations and ease of use: <\/h3>\n\n

You have access to a WordPress plugin, REST API, and easy import from CSV or text files\u2026<\/p>\n\n

The dashboard is intuitive and allows for hassle-free contact importing.<\/p>\n\n

All these points make migrating your contact list to Mailrelay a very smart choice. <\/p>\n\n

Furthermore, data is hosted on servers within the European Union, making it fully GDPR compliant, unlike platforms such as Mailchimp. <\/strong><\/p>\n\n

In short, moving your database to Mailrelay gives you a more extensive free plan and more control over your email marketing campaigns<\/a>.<\/p>\n\n

Preparation before migrating your contact list<\/h2>\n\n

Before moving your contacts to Mailrelay, it is a good idea to make some preparations to ensure the migration is as effective as possible:<\/p>\n\n

\u00b7 List cleaning: <\/h3>\n\n

Remove inactive emails, duplicates, or addresses with previous bounces. <\/p>\n\n

This improves the quality of your database and prevents spam<\/a> issues.<\/p>\n\n

\u00b7 Review unsubscribes and consent: <\/p>\n\n

Exclude subscribers<\/strong> who have opted out or marked your emails as spam. <\/p>\n\n

Ensure that all imported contacts have given their permission (double opt-in<\/a>) to receive your emails.<\/p>\n\n

\u00b7 Fields and formatting: <\/h3>\n\n

Confirm which fields you want to keep (name, city, registration date, tags, etc.). <\/p>\n\n

Your list must include the email address at a minimum. <\/p>\n\n

Keep your data in separate columns (comma-separated CSV) to make importing easier.<\/p>\n\n

Remember that if you have “extra” fields, you will first need to create those custom fields in Mailrelay:<\/p>\n\n

\"Mailrelay<\/figure>\n\n

\u00b7 Backup: <\/h3>\n\n

Save a backup copy of your original list. <\/p>\n\n

This way, you can restore it in case of any errors or if you need to revert to your previous provider.<\/p>\n\n

With an organized and clean list, you reduce risks during migration and guarantee that the contacts arriving in Mailrelay are correct.<\/p>\n\n

Exporting your contacts from your current provider<\/h2>\n\n

The next step is to download your contacts from the platform you are currently using. <\/strong><\/p>\n\n

Almost all email marketing services (Mailchimp, Sendinblue\/Brevo, Acumbamail, FromDoppler, Teenvio\u2026) include an option to export your list<\/strong> in a CSV or Excel file. <\/p>\n\n

The steps are similar in most cases:<\/p>\n\n