{"id":21,"date":"2021-12-02T19:06:49","date_gmt":"2021-12-02T19:06:49","guid":{"rendered":"https:\/\/wp.lvh.me\/?page_id=21"},"modified":"2026-10-23T07:12:23","modified_gmt":"2026-10-23T07:12:23","slug":"contact","status":"publish","type":"page","link":"https:\/\/mailrelay.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<div class=\"wp-block-group contact-split\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group contact-intro\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"modern-kicker wp-block-paragraph\">Support, sales &amp; billing<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Contact Mailrelay<\/h1>\n\n\n\n<p class=\"contact-lead wp-block-paragraph\">Need help with your email marketing, your account or your plan? Our customer support, sales and billing teams are here for you. Tell us what you need and we&#8217;ll put you in touch with the right person.<\/p>\n\n\n\n<div class=\"contact-chat contact-chat-buttons\">\n\t\n\t<div id=\"contact-chat-links-wrapper\">\n\t\t<a class=\"btn\" id=\"contact-chat-link\" data-i18n=\"{&quot;name&quot;:&quot;Name&quot;,&quot;name_error&quot;:&quot;Please enter a valid name&quot;,&quot;email&quot;:&quot;Email&quot;,&quot;email_error&quot;:&quot;Please enter a valid email&quot;,&quot;submit&quot;:&quot;Start chat&quot;,&quot;text_banner&quot;:&quot;We can&#039;t wait to talk to you. But first, please take a couple of moments to tell us a bit about yourself.&quot;,&quot;chat_text&quot;:&quot;Chat with us&quot;}\">\n\t\t\t<div class=\"spinner\" id=\"contact-chat-spinner\">\n\t\t\t\t<div class=\"rect1\"><\/div>\n\t\t\t\t<div class=\"rect2\"><\/div>\n\t\t\t\t<div class=\"rect3\"><\/div>\n\t\t\t\t<div class=\"rect4\"><\/div>\n\t\t\t\t<div class=\"rect5\"><\/div>\n\t\t\t<\/div>\n\n\n\t\t\t<svg id=\"contact-chat-link-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path d=\"M12 3c5.514 0 10 3.592 10 8.007 0 4.917-5.145 7.961-9.91 7.961-1.937 0-3.383-.397-4.394-.644-1 .613-1.595 1.037-4.272 1.82.535-1.373.723-2.748.602-4.265-.838-1-2.025-2.4-2.025-4.872-.001-4.415 4.485-8.007 9.999-8.007zm0-2c-6.338 0-12 4.226-12 10.007 0 2.05.738 4.063 2.047 5.625.055 1.83-1.023 4.456-1.993 6.368 2.602-.47 6.301-1.508 7.978-2.536 1.418.345 2.775.503 4.059.503 7.084 0 11.91-4.837 11.91-9.961-.001-5.811-5.702-10.006-12.001-10.006zm0 14h-5v-1h5v1zm5-3h-10v-1h10v1zm0-3h-10v-1h10v1z\"\/><\/svg>\n\n\t\t\t<span id=\"contact-chat-link-text\">\n\t\t\t\tOpen the chat\t\t\t<\/span>\n\t\t<\/a>\n\n\t\t\t\t\t<a class=\"btn\" id=\"contact-whatsapp-link\" href=\"https:\/\/wa.link\/eac5sd\" target=\"_blank\" rel=\"noopener\">\n\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path d=\"M.057 24l1.687-6.163c-1.041-1.804-1.588-3.849-1.587-5.946.003-6.556 5.338-11.891 11.893-11.891 3.181.001 6.167 1.24 8.413 3.488 2.245 2.248 3.481 5.236 3.48 8.414-.003 6.557-5.338 11.892-11.893 11.892-1.99-.001-3.951-.5-5.688-1.448l-6.305 1.654zm6.597-3.807c1.676.995 3.276 1.591 5.392 1.592 5.448 0 9.886-4.434 9.889-9.885.002-5.462-4.415-9.89-9.881-9.892-5.452 0-9.887 4.434-9.889 9.884-.001 2.225.651 3.891 1.746 5.634l-.999 3.648 3.742-.981zm11.387-5.464c-.074-.124-.272-.198-.57-.347-.297-.149-1.758-.868-2.031-.967-.272-.099-.47-.149-.669.149-.198.297-.768.967-.941 1.165-.173.198-.347.223-.644.074-.297-.149-1.255-.462-2.39-1.475-.883-.788-1.48-1.761-1.653-2.059-.173-.297-.018-.458.13-.606.134-.133.297-.347.446-.521.151-.172.2-.296.3-.495.099-.198.05-.372-.025-.521-.075-.148-.669-1.611-.916-2.206-.242-.579-.487-.501-.669-.51l-.57-.01c-.198 0-.52.074-.792.372s-1.04 1.016-1.04 2.479 1.065 2.876 1.213 3.074c.149.198 2.095 3.2 5.076 4.487.709.306 1.263.489 1.694.626.712.226 1.36.194 1.872.118.571-.085 1.758-.719 2.006-1.413.248-.695.248-1.29.173-1.414z\"\/><\/svg>\n\n\t\t\t\t<span>\n\t\t\t\t\tWhatsApp\n\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group contact-form-card\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"contact-form-title\">Send us a message<\/h2>\n<p class=\"contact-form-subtitle\">Choose a department and we will reply by email.<\/p>\n\n\n<form method=\"post\" class=\"form\" id=\"contact-form\" action=\"https:\/\/mailrelay.com\/en\/contact\/\" novalidate data-disable-on-submit=\"true\">\n\n\t<div class=\"input-wrapper \">\n\t\t<label for=\"contact-department\" class=\"input-label\">What is your question about?<\/label>\n\t\t<select class=\"form-control\" name=\"contact_department\" id=\"contact-department\" required=\"required\">\n\t\t\t\t\t\t\t<option value=\"103000252727\"  data-placeholder=\"For example: my campaign wasn&#039;t sent\" data-support=\"true\">Support<\/option>\n\t\t\t\t\t\t\t\t<option value=\"103000202738\"  selected='selected' data-placeholder=\"For example: I want to send 500,000 emails a month\" >Sales<\/option>\n\t\t\t\t\t\t\t\t<option value=\"103000150727\"  data-placeholder=\"For example: I need to correct an invoice\" >Billing<\/option>\n\t\t\t\t\t\t\t\t<option value=\"103000238355\"  data-placeholder=\"Sum up your question in one line\" >Other questions<\/option>\n\t\t\t\t\t\t<\/select>\n\n\t\t\t<\/div>\n\n\t<div id=\"contact-account-wrapper\" class=\"input-wrapper \">\n\t\t<label for=\"contact-account\" class=\"input-label\">Your Mailrelay account<\/label>\n\t\t<div class=\"input-group\">\n\t\t\t<input type=\"text\" class=\"form-control\" name=\"contact_account\" value=\"\" id=\"contact-account\" autocomplete=\"username\" pattern=\"[^\\.]+\" placeholder=\"yourcompany\">\n\t\t\t<span class=\"input-group-addon\">.ipzmarketing.com<\/span>\n\t\t<\/div>\n\t\t<span class=\"input-hint\">You can find it in the address bar when you are inside your dashboard.<\/span>\n\n\t\t\t<\/div>\n\n\t<div class=\"contact-form-row\">\n\t\t<div class=\"input-wrapper \">\n\t\t\t<label for=\"contact-name\" class=\"input-label\">Name<\/label>\n\t\t\t<input type=\"text\" class=\"form-control\" name=\"contact_name\" value=\"\" id=\"contact-name\" required=\"required\" placeholder=\"Your name\" autocomplete=\"name\">\n\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"input-wrapper \">\n\t\t\t<label for=\"contact-email\" class=\"input-label\">Email<\/label>\n\t\t\t<input type=\"email\" class=\"form-control\" name=\"contact_email\" value=\"\" id=\"contact-email\" required=\"required\" placeholder=\"email@company.com\" autocomplete=\"email\">\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"input-wrapper \">\n\t\t<label for=\"contact-subject\" class=\"input-label\">Subject<\/label>\n\t\t<input type=\"text\" class=\"form-control\" name=\"contact_subject\" value=\"\" id=\"contact-subject\" required=\"required\" placeholder=\"For example: I want to send 500,000 emails a month\">\n\n\t\t\t<\/div>\n\n\t<div class=\"input-wrapper \">\n\t\t<label for=\"contact-message\" class=\"input-label\">Message<\/label>\n\t\t<textarea class=\"form-control\" name=\"contact_message\" id=\"contact-message\" required=\"required\" placeholder=\"Tell us what you need with as much detail as you can.\"><\/textarea>\n\n\t\t\t<\/div>\n\n\t<div class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAACzAh6r8tAfj1zNa\" data-callback=\"mailrelay_contact_form_turnstile_callback\"><\/div>\n\n\t<input type=\"submit\" class=\"btn btn-justified\" id=\"contact-submit\" value=\"Send message\">\n<\/form>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group contact-methods\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group contact-method contact-method-phone\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Phone numbers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Call Mailrelay customer service and a member of our team will answer.<\/p>\n\n\n\n<p class=\"contact-phone wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2021\/12\/SPAIN.png\" alt=\"\" width=\"22\" height=\"15\"><a href=\"tel:+34911237645\">+34 91 123 76 45<\/a> <span>Spain<\/span><\/p>\n\n\n\n<p class=\"contact-phone wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2021\/12\/USA.png\" alt=\"\" width=\"22\" height=\"15\"><a href=\"tel:+15868047812\">+1 586 804 7812<\/a> <span>USA<\/span><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group contact-method contact-method-hours\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Support hours<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Monday to Friday, 7:00-22:00<br>Spain time<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group contact-method contact-method-office\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Office address<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Calle Padre Granda, 4, oficina 1\u00aa<br>28806 Alcal\u00e1 de Henares (Madrid), Spain<\/p>\n\n\n\n<p class=\"contact-method-link wp-block-paragraph\"><a href=\"https:\/\/www.google.com\/maps\/search\/?api=1&amp;query=Calle%20Padre%20Granda%2C%204%2C%2028806%20Alcal%C3%A1%20de%20Henares\" target=\"_blank\" rel=\"noreferrer noopener\">View on map \u2192<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group resource-cards-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group site-wrapper\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"modern-kicker wp-block-paragraph\">Help center<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Find answers in the Mailrelay help center<\/h2>\n\n\n\n<p class=\"modern-sub wp-block-paragraph\">Browse step-by-step email marketing guides, the API reference and answers to frequently asked questions, any time you need them.<\/p>\n\n\n\n<div class=\"wp-block-group resource-cards\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card resource-card-blue\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"resource-card-media\"><span class=\"resource-card-badge\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M2 3h6a4 4 0 0 1 4 4v14a3 3 0 0 0-3-3H2z\"\/><path d=\"M22 3h-6a4 4 0 0 0-4 4v14a3 3 0 0 1 3-3h7z\"\/><\/svg><\/span><\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/help.mailrelay.com\/en\/support\/home\" target=\"_blank\" rel=\"noreferrer noopener\">Knowledge base<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Step-by-step guides for every Mailrelay feature, from importing contacts to authenticating your sending domain.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group resource-card resource-card-green\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"resource-card-media\"><span class=\"resource-card-badge\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4.5 16.5c-1.5 1.26-2 5-2 5s3.74-.5 5-2c.71-.84.7-2.13-.09-2.91a2.18 2.18 0 0 0-2.91-.09z\"\/><path d=\"m12 15-3-3a22 22 0 0 1 2-3.95A12.88 12.88 0 0 1 22 2c0 2.72-.78 7.5-6 11a22.35 22.35 0 0 1-4 2z\"\/><path d=\"M9 12H4s.55-3.03 2-4c1.62-1.08 5 0 5 0\"\/><path d=\"M12 15v5s3.03-.55 4-2c1.08-1.62 0-5 0-5\"\/><\/svg><\/span><\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/help.mailrelay.com\/en\/support\/solutions\/articles\/103000411480-mailrelay-the-largest-free-email-marketing-account\" target=\"_blank\" rel=\"noreferrer noopener\">Onboarding guide<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">New to Mailrelay? Set up your free account, your sender domain and your first email campaign.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group resource-card resource-card-purple\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"resource-card-media\"><span class=\"resource-card-badge\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m16 18 6-6-6-6\"\/><path d=\"m8 6-6 6 6 6\"\/><\/svg><\/span><\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/apidocs.mailrelay.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">API docs<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Endpoints, authentication and code examples to integrate Mailrelay with your own app through the API.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group resource-card resource-card-orange\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"resource-card-media\"><span class=\"resource-card-badge\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/><\/svg><\/span><\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/mailrelay.com\/en\/faq\/\">FAQ<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Frequently asked questions about plans, sending limits, billing and your account.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Support, sales &amp; billing Contact Mailrelay Need help with your email marketing, your account or your plan? Our customer support, sales and billing teams are here for you. Tell us what you need and we&#8217;ll put you in touch with the right person. Phone numbers Call Mailrelay customer service and a member of our team [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title.php","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us | Mailrelay Customer Support &amp; Sales<\/title>\n<meta name=\"description\" content=\"Have questions about our email marketing platform? 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