{"id":62376,"date":"2023-02-07T00:43:45","date_gmt":"2023-02-07T00:43:45","guid":{"rendered":"https:\/\/mailrelay.com\/?p=62376"},"modified":"2023-02-07T12:20:05","modified_gmt":"2023-02-07T12:20:05","slug":"what-is-double-opt-in-in-email-marketing-what-is-it-for","status":"publish","type":"post","link":"https:\/\/mailrelay.com\/en\/blog\/2023\/02\/07\/what-is-double-opt-in-in-email-marketing-what-is-it-for\/","title":{"rendered":"What is double opt-in in email marketing? What is it for?"},"content":{"rendered":"<p>Single opt-in, double opt-in, what are those terms? What do they mean?<\/p>\n<p>And above all, how do they affect your mass mailing campaigns?<\/p>\n<p>The usefulness of opt-in and specifically double opt-in goes beyond what we can think of in the first instance, that&#8217;s why we are going to talk about this concept in this post.<\/p>\n<p>So that you understand that, far from being a useless option, this type of form will protect your mailing list.<\/p>\n<p>We will focus mainly on the relevance of double opt-in forms, but we will also explain some other important aspects you should consider.<\/p>\n\n<h2>\u00b7 What is opt-in in email marketing? Opt-in explained without technical terms.<\/h2>\n<p>The opt-in process usually works more or less like this.<\/p>\n<p>You create a page and embed a subscription form to allow visitors to register and receive updates from you.<\/p>\n<p>When a user who is on your site is interested in the content you are offering, they can fill in their data in a form, which will be sent to the server of the email marketing software, you are using.<\/p>\n<p>When they click send, this new contact will be registered in your email list.<\/p>\n<p>And from there, you will be able to talk to that person through your mass mailing campaigns.<\/p>\n<p>Sounds easy, doesn&#8217;t it?<\/p>\n<p>Seen like that, it is, and quite a lot.<\/p>\n<h3>\u25ba These steps we saw would be the single opt-in process.<\/h3>\n<p>This brings us to the most logical question. For example, many people don&#8217;t understand wy they should use double opt-in forms. If it&#8217;s so simple, why would other opt-in methods be needed?<\/p>\n<p>There are several answers to that question. Keep reading.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-35038 size-full\" title=\"Errores, despistes y bots malintencionados\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2018\/06\/programar-envios-email-marketing.png\" alt=\"Errores, despistes y bots malintencionados\" width=\"630\" height=\"340\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2018\/06\/programar-envios-email-marketing.png 630w, https:\/\/mailrelay.com\/wp-content\/uploads\/2018\/06\/programar-envios-email-marketing-300x162.png 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2018\/06\/programar-envios-email-marketing-110x59.png 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<h2>\u00b7 Mistakes and problems in the opt-in process<\/h2>\n<p>One of the first things we have to consider is something extremely obvious:<\/p>\n<p>People make mistakes<\/p>\n<p>Yes.<\/p>\n<p>Surprising, isn&#8217;t it?<\/p>\n<p>Jokes aside, the truth is that it&#8217;s very easy and happens all the time; we are in a hurry and end up miswriting our email.<\/p>\n<p>The form can let us know if we&#8217;ve entered any relevant wrong information (such as for example, if we don&#8217;t include the domain extension), but if the error is minimal, like swapping one letter for another, the form will not notify us.<\/p>\n<p>The machine doesn&#8217;t know that; how would it know?<\/p>\n<p>Therefore, the software would consider the email address as correct.<\/p>\n<p>And for us, who are used to writing our email repeatedly, the mistake may go unnoticed.<\/p>\n<p>Because in an opt-in process without confirmation (single opt-in), if there are no serious errors, the system will assume that everything worked fine.<\/p>\n<h3>\u25ba What happens if the error is not detected?<\/h3>\n<p>Nothing serious.<\/p>\n<p>Or something very serious.<\/p>\n<p>The wrong email will be registered in your contact list.<\/p>\n<p>So when you send out a mass mailing campaign, the email may bounce back, which would generate an error message saying the email address doesn&#8217;t exist, at best.<\/p>\n<p>And at worst, the email could be received by someone else.<\/p>\n<p>This could go further and have legal implications because you would be sending your emails to people who didn&#8217;t give the consent to receive these messages.<\/p>\n<p>Now maybe you think that the possibility of that happening is low, and that the risk would be compensated in exchange for offering a simple and fast opt-in process.<\/p>\n<p>The reality is that, in this case, everything will depend on something intangible:<\/p>\n<p>\u25c6\u00a0 You would be betting on luck.<\/p>\n<p>\u25c6\u00a0 The monthly number of new subscribers<\/p>\n<p>The more subscribers you get every month, the higher the chances of problems.<\/p>\n<p>But things can start to get complicated if it is a non-human error.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14805 size-full\" style=\"font-size: revert; color: initial;\" title=\"Registros de bots y malintencionados\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2016\/03\/spam.png\" alt=\"Registros de bots y malintencionados\" width=\"630\" height=\"340\" \/><\/p>\n<h2>\u00b7 \u00a0Malicious registrations and scripts<\/h2>\n<p>The machines come into play.<\/p>\n<p>This possibility, although not the first that comes to mind, is something much more serious due to the damage that this type of email could cause to your company.<\/p>\n<p>What can happen in this case is that someone could use:<\/p>\n<p style=\"padding-left: 30px;\">\u25c6 A bot<\/p>\n<p style=\"padding-left: 30px;\">\u25c6 Or a simple script<\/p>\n<p>To generate false entries in subscription forms.<\/p>\n<h3>\u25ba Why would this happen?<\/h3>\n<p>The subject of bots is complex.<\/p>\n<p>A bot is a small computer program, which for the case that interests us here, the software would be created to crawl web pages and search for forms.<\/p>\n<p>Any type of form.<\/p>\n<p>It doesn&#8217;t really matter what the theme of the site is.<\/p>\n<p>Most likely, these bots are really looking for contact forms or blog comments:<\/p>\n<p style=\"padding-left: 30px;\">\u25c6 To leave fake comments with links to the page that will be promoted (that is used for seo+ issues, one assumes)<\/p>\n<p style=\"padding-left: 30px;\">\u25c6\u00a0Or for phishing (information theft)<\/p>\n<p>What happens is that bots can&#8217;t distinguish between different types of online forms (or really don&#8217;t care) and therefore, they will just fill out all forms found by the software.<\/p>\n<p>With fake data, of course.<\/p>\n<p>So, in a short time, you could have hundreds of contacts in your email list; which could affect the result of your mass mailing campaigns, because, in this case, there would be many errors and bounces.<\/p>\n<p>Gradually (or quickly, depending on the volume), this will end up harming your email marketing strategy.<\/p>\n<h3>\u25ba Malicious opt-ins<\/h3>\n<p>On the other hand, it is also possible to be attacked by people or malicious companies that are trying to register thousands of fake emails on your opt-in forms.<\/p>\n<p>Why?<\/p>\n<p>What are the reasons for adding invalid email addresses to a subscription form?<\/p>\n<p>That could be done by people wanting to harm your company for any reason, simple coincidences, or hackers who are learning and are doing tests on random forms.<\/p>\n<p>It is very difficult to know, but it is something that can happen.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-34619 size-full\" style=\"font-size: revert; color: initial;\" title=\"Vistos los problemas \u00bfqu\u00e9 soluciones hay disponibles? Y \u00bfpor qu\u00e9 el doble opt-in es la mejor alternativa?\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2017\/09\/email-marketing.png\" alt=\"Vistos los problemas \u00bfqu\u00e9 soluciones hay disponibles? Y \u00bfpor qu\u00e9 el doble opt-in es la mejor alternativa?\" width=\"630\" height=\"340\" srcset=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2017\/09\/email-marketing.png 630w, https:\/\/mailrelay.com\/wp-content\/uploads\/2017\/09\/email-marketing-300x162.png 300w, https:\/\/mailrelay.com\/wp-content\/uploads\/2017\/09\/email-marketing-110x59.png 110w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<h2>\u00b7 Opt-ins maliciosos<\/h2>\n<p>Given the problems, what are the available solutions?<\/p>\n<p>There are several solutions to these problems.<\/p>\n<p>One of the most used is the use of a captcha.<\/p>\n<p>What is a captcha?<\/p>\n<p>Surely on many pages, you have already seen forms that, before allowing a new registration, will ask some questions or show Some images for the user to choose from.<\/p>\n<p>A captcha is a safe and effective system, although some users have difficulties or don&#8217;t like having to complete them.<\/p>\n<p><strong>This can be a little irritating.<\/strong><\/p>\n<p>Especially in some cases where the captcha can be especially complicated or difficult to solve.<\/p>\n<p>In addition to the possible discomfort that the user may have, although it is a solution to the problem presented by bots, the reality is that:<\/p>\n<p><strong>Typing errors when filling out the form<\/strong><\/p>\n<p>And malicious users who register other people&#8217;s emails or invalid information<\/p>\n<p>Therefore, a captcha is a system more focused on protecting the forms against scripts and other autofill tools.<\/p>\n<p>However, this doesn&#8217;t prevent human errors, and if the email entered is active, another person will receive the message, as we saw at the beginning of the article.<\/p>\n<p>This is unavoidable using these types of tools.<\/p>\n<p>That&#8217;s why the most effective solution is to work with double opt-in forms.<\/p>\n<p>We left it for last, as it is the most effective option.<\/p>\n<h3>How does a double opt-in form work?<\/h3>\n<p>Double opt-in is a process that works as follows.<\/p>\n<p>You have a form on your website, the visitor registers and the contact details will be saved in your mailing list, but the subscriber won&#8217;t be active.<\/p>\n<p>Until now, the process would be similar to a single opt-in form that we saw before.<\/p>\n<p><strong>What&#8217;s different about this process?<\/strong><\/p>\n<p>That as soon as the user leaves the email in the form, the email marketing software you are using will send them an email with a confirmation link.<\/p>\n<p>When the visitor clicks on the confirmation link, the contact, which has already been saved but is still inactive, will be activated and can start receiving newsletters.<\/p>\n<p>Only after clicking on the confirmation link.<\/p>\n<p>The process is just as simple; the visitor will only have to click once more to confirm they really want to receive your emails.<\/p>\n<p><strong>This process ensures that:<\/strong><\/p>\n<ul>\n<li>The email is correct. Otherwise, the link would not be received.<\/li>\n<li>The request was actually made by a real person who is interested in your emails<\/li>\n<\/ul>\n<p>It is, therefore, the safest option for avoiding problems.<\/p>\n<p>And it also protects your email list from bots, as most scripts are not created with features for receiving emails and clicking on confirmation links. But if you&#8217;re still facing advanced attacks, you could even combine the double opt-in process with a captcha, for example.<\/p>\n<p>I hope this little guide helps you with questions about how it works, and the reasons behind using double opt-in.<\/p>\n<h4 style=\"text-align: right;\"><em>Translated by Micheli.<\/em><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Single opt-in, double opt-in, what are those terms? What do they mean? And above all, how do they affect your mass mailing campaigns? The usefulness of opt-in and specifically double opt-in goes beyond what we can think of in the first instance, that&#8217;s why we are going to talk about this concept in this post. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":62341,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[562,16,588],"tags":[],"class_list":["post-62376","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing-2","category-uncategorized-pt","category-without-category"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is double opt-in in email marketing? What is it for? - Mailrelay<\/title>\n<meta name=\"description\" content=\"Single opt-in, double opt-in, what are those terms? 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What do they mean? And above all, how do they affect your mass mailing campaigns? 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