{"id":116980,"date":"2026-11-11T09:32:08","date_gmt":"2026-11-11T09:32:08","guid":{"rendered":"https:\/\/mailrelay.com\/email-templates\/encuesta-nps-de-un-clic\/"},"modified":"2026-11-12T11:38:34","modified_gmt":"2026-11-12T11:38:34","slug":"encuesta-nps-de-un-clic","status":"publish","type":"email_template","link":"https:\/\/mailrelay.com\/es\/plantillas-email\/encuesta-nps-de-un-clic\/","title":{"rendered":"Encuesta NPS de un clic"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Cu\u00e1ndo usar esta plantilla<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Es un email posterior a la compra que pide una nota del 0 al 10: \u00ab\u00bfRecomendar\u00edas nuestra tienda a un amigo?\u00bb. La pregunta se responde con un clic en una fila de 11 cuadrados de colores, cada uno con su enlace. Incluye una foto, tres promesas (un clic, diez segundos, lo leemos todo) y un bot\u00f3n para dejar un comentario.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Es la forma m\u00e1s r\u00e1pida de medir el <a href=\"https:\/\/mailrelay.com\/es\/glosario\/nps-net-promoter-score\/\">NPS<\/a> de tus clientes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">C\u00f3mo adaptarla a tu negocio<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cambia el nombre de tu marca<\/strong> en la pregunta.<\/li>\n\n\n\n<li><strong>Enlaza cada n\u00famero<\/strong> a una p\u00e1gina de agradecimiento o a un formulario externo que recoja la nota.<\/li>\n\n\n\n<li><strong>Enlaza el bot\u00f3n de comentario<\/strong> a ese formulario o a tu email.<\/li>\n\n\n\n<li><strong>Indica cu\u00e1ndo fue la compra,<\/strong> para que el cliente sepa de qu\u00e9 le hablas.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Consejos para que funcione mejor<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Env\u00edala unos d\u00edas despu\u00e9s de la entrega, cuando el cliente ya ha probado el producto. Responde a quien deja una nota baja: es la mejor ocasi\u00f3n para recuperarlo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si quieres preguntar m\u00e1s cosas, tienes c\u00f3mo preparar un cuestionario en <a href=\"https:\/\/mailrelay.com\/es\/blog\/2020\/12\/29\/que-son-las-encuestas-de-satisfaccion-y-como-podemos-hacer-una-encuesta-con-google\/\">encuesta de satisfacci\u00f3n<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Correo posterior a la compra que pide una nota del 0 al 10 con una fila de 11 cuadrados de colores, cada uno con su enlace. Incluye imagen principal, tres promesas y un \u00fanico bot\u00f3n para dejar un comentario.<\/p>\n","protected":false},"featured_media":116977,"template":"","email_template_category":[951],"class_list":["post-116980","email_template","type-email_template","status-publish","has-post-thumbnail","hentry","email_template_category-ecommerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Encuesta NPS de un clic - Mailrelay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mailrelay.com\/es\/plantillas-email\/encuesta-nps-de-un-clic\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Encuesta NPS de un clic - Mailrelay\" \/>\n<meta property=\"og:description\" content=\"Correo posterior a la compra que pide una nota del 0 al 10 con una fila de 11 cuadrados de colores, cada uno con su enlace. 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