{"id":44148,"date":"2022-01-12T08:45:34","date_gmt":"2022-01-12T08:45:34","guid":{"rendered":"https:\/\/mailrelay.com\/contacto\/"},"modified":"2026-10-23T12:56:43","modified_gmt":"2026-10-23T12:56:43","slug":"contacto","status":"publish","type":"page","link":"https:\/\/mailrelay.com\/es\/contacto\/","title":{"rendered":"Contacto"},"content":{"rendered":"\n<div class=\"wp-block-group contact-split\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group contact-intro\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"modern-kicker wp-block-paragraph\">Soporte, ventas y facturaci\u00f3n<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Contacta con Mailrelay<\/h1>\n\n\n\n<p class=\"contact-lead wp-block-paragraph\">\u00bfNecesitas ayuda con tu email marketing, tu cuenta o tu plan? Nuestros equipos de atenci\u00f3n al cliente, ventas y facturaci\u00f3n est\u00e1n aqu\u00ed para ayudarte. Cu\u00e9ntanos qu\u00e9 necesitas y te ponemos en contacto con la persona adecuada.<\/p>\n\n\n\n<div class=\"contact-chat contact-chat-buttons\">\n\t\n\t<div id=\"contact-chat-links-wrapper\">\n\t\t<a class=\"btn\" id=\"contact-chat-link\" data-i18n=\"{&quot;name&quot;:&quot;Nombre&quot;,&quot;name_error&quot;:&quot;Introduzca un nombre v\\u00e1lido&quot;,&quot;email&quot;:&quot;Email&quot;,&quot;email_error&quot;:&quot;Introduzca una direcci\\u00f3n de correo electr\\u00f3nico v\\u00e1lida&quot;,&quot;submit&quot;:&quot;Iniciar chat&quot;,&quot;text_banner&quot;:&quot;Estamos deseando ayudarte, com\\u00e9ntanos lo que necesitas.&quot;,&quot;chat_text&quot;:&quot;Chatea con nosotros&quot;}\">\n\t\t\t<div class=\"spinner\" id=\"contact-chat-spinner\">\n\t\t\t\t<div class=\"rect1\"><\/div>\n\t\t\t\t<div class=\"rect2\"><\/div>\n\t\t\t\t<div class=\"rect3\"><\/div>\n\t\t\t\t<div class=\"rect4\"><\/div>\n\t\t\t\t<div class=\"rect5\"><\/div>\n\t\t\t<\/div>\n\n\n\t\t\t<svg id=\"contact-chat-link-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path d=\"M12 3c5.514 0 10 3.592 10 8.007 0 4.917-5.145 7.961-9.91 7.961-1.937 0-3.383-.397-4.394-.644-1 .613-1.595 1.037-4.272 1.82.535-1.373.723-2.748.602-4.265-.838-1-2.025-2.4-2.025-4.872-.001-4.415 4.485-8.007 9.999-8.007zm0-2c-6.338 0-12 4.226-12 10.007 0 2.05.738 4.063 2.047 5.625.055 1.83-1.023 4.456-1.993 6.368 2.602-.47 6.301-1.508 7.978-2.536 1.418.345 2.775.503 4.059.503 7.084 0 11.91-4.837 11.91-9.961-.001-5.811-5.702-10.006-12.001-10.006zm0 14h-5v-1h5v1zm5-3h-10v-1h10v1zm0-3h-10v-1h10v1z\"\/><\/svg>\n\n\t\t\t<span id=\"contact-chat-link-text\">\n\t\t\t\tAbrir el chat\t\t\t<\/span>\n\t\t<\/a>\n\n\t\t\t\t\t<a class=\"btn\" id=\"contact-whatsapp-link\" href=\"https:\/\/wa.link\/eac5sd\" target=\"_blank\" rel=\"noopener\">\n\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path d=\"M.057 24l1.687-6.163c-1.041-1.804-1.588-3.849-1.587-5.946.003-6.556 5.338-11.891 11.893-11.891 3.181.001 6.167 1.24 8.413 3.488 2.245 2.248 3.481 5.236 3.48 8.414-.003 6.557-5.338 11.892-11.893 11.892-1.99-.001-3.951-.5-5.688-1.448l-6.305 1.654zm6.597-3.807c1.676.995 3.276 1.591 5.392 1.592 5.448 0 9.886-4.434 9.889-9.885.002-5.462-4.415-9.89-9.881-9.892-5.452 0-9.887 4.434-9.889 9.884-.001 2.225.651 3.891 1.746 5.634l-.999 3.648 3.742-.981zm11.387-5.464c-.074-.124-.272-.198-.57-.347-.297-.149-1.758-.868-2.031-.967-.272-.099-.47-.149-.669.149-.198.297-.768.967-.941 1.165-.173.198-.347.223-.644.074-.297-.149-1.255-.462-2.39-1.475-.883-.788-1.48-1.761-1.653-2.059-.173-.297-.018-.458.13-.606.134-.133.297-.347.446-.521.151-.172.2-.296.3-.495.099-.198.05-.372-.025-.521-.075-.148-.669-1.611-.916-2.206-.242-.579-.487-.501-.669-.51l-.57-.01c-.198 0-.52.074-.792.372s-1.04 1.016-1.04 2.479 1.065 2.876 1.213 3.074c.149.198 2.095 3.2 5.076 4.487.709.306 1.263.489 1.694.626.712.226 1.36.194 1.872.118.571-.085 1.758-.719 2.006-1.413.248-.695.248-1.29.173-1.414z\"\/><\/svg>\n\n\t\t\t\t<span>\n\t\t\t\t\tWhatsApp\n\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group contact-form-card\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"contact-form-title\">Env\u00edanos un mensaje<\/h2>\n<p class=\"contact-form-subtitle\">Elige un departamento y te responderemos por email.<\/p>\n\n\n<form method=\"post\" class=\"form\" id=\"contact-form\" action=\"https:\/\/mailrelay.com\/es\/contacto\/\" novalidate data-disable-on-submit=\"true\">\n\n\t<div class=\"input-wrapper \">\n\t\t<label for=\"contact-department\" class=\"input-label\">\u00bfSobre qu\u00e9 es tu consulta?<\/label>\n\t\t<select class=\"form-control\" name=\"contact_department\" id=\"contact-department\" required=\"required\">\n\t\t\t\t\t\t\t<option value=\"103000150729\"  data-placeholder=\"Por ejemplo: mi campa\u00f1a no se ha enviado\" data-support=\"true\">Soporte<\/option>\n\t\t\t\t\t\t\t\t<option value=\"103000202738\"  selected='selected' data-placeholder=\"Por ejemplo: quiero enviar 500.000 emails al mes\" >Ventas<\/option>\n\t\t\t\t\t\t\t\t<option value=\"103000150727\"  data-placeholder=\"Por ejemplo: necesito corregir una factura\" >Facturaci\u00f3n<\/option>\n\t\t\t\t\t\t\t\t<option value=\"103000252735\"  data-placeholder=\"Resume tu consulta en una l\u00ednea\" >Otras consultas<\/option>\n\t\t\t\t\t\t<\/select>\n\n\t\t\t<\/div>\n\n\t<div id=\"contact-account-wrapper\" class=\"input-wrapper \">\n\t\t<label for=\"contact-account\" class=\"input-label\">Tu cuenta de Mailrelay<\/label>\n\t\t<div class=\"input-group\">\n\t\t\t<input type=\"text\" class=\"form-control\" name=\"contact_account\" value=\"\" id=\"contact-account\" autocomplete=\"username\" pattern=\"[^\\.]+\" placeholder=\"tuempresa\">\n\t\t\t<span class=\"input-group-addon\">.ipzmarketing.com<\/span>\n\t\t<\/div>\n\t\t<span class=\"input-hint\">La encuentras en la barra de direcciones cuando est\u00e1s dentro de tu panel.<\/span>\n\n\t\t\t<\/div>\n\n\t<div class=\"contact-form-row\">\n\t\t<div class=\"input-wrapper \">\n\t\t\t<label for=\"contact-name\" class=\"input-label\">Nombre<\/label>\n\t\t\t<input type=\"text\" class=\"form-control\" name=\"contact_name\" value=\"\" id=\"contact-name\" required=\"required\" placeholder=\"Tu nombre\" autocomplete=\"name\">\n\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"input-wrapper \">\n\t\t\t<label for=\"contact-email\" class=\"input-label\">Email<\/label>\n\t\t\t<input type=\"email\" class=\"form-control\" name=\"contact_email\" value=\"\" id=\"contact-email\" required=\"required\" placeholder=\"email@company.com\" autocomplete=\"email\">\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"input-wrapper \">\n\t\t<label for=\"contact-subject\" class=\"input-label\">Asunto<\/label>\n\t\t<input type=\"text\" class=\"form-control\" name=\"contact_subject\" value=\"\" id=\"contact-subject\" required=\"required\" placeholder=\"Por ejemplo: quiero enviar 500.000 emails al mes\">\n\n\t\t\t<\/div>\n\n\t<div class=\"input-wrapper \">\n\t\t<label for=\"contact-message\" class=\"input-label\">Mensaje<\/label>\n\t\t<textarea class=\"form-control\" name=\"contact_message\" id=\"contact-message\" required=\"required\" placeholder=\"Cu\u00e9ntanos qu\u00e9 necesitas con todos los detalles que puedas.\"><\/textarea>\n\n\t\t\t<\/div>\n\n\t<div class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAACzAh6r8tAfj1zNa\" data-callback=\"mailrelay_contact_form_turnstile_callback\"><\/div>\n\n\t<input type=\"submit\" class=\"btn btn-justified\" id=\"contact-submit\" value=\"Enviar mensaje\">\n<\/form>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group contact-methods\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group contact-method contact-method-phone\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Tel\u00e9fonos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Llama al servicio de atenci\u00f3n al cliente de Mailrelay y te atender\u00e1 una persona del equipo.<\/p>\n\n\n\n<p class=\"contact-phone wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2021\/12\/SPAIN.png\" alt=\"\" width=\"22\" height=\"15\"><a href=\"tel:+34911237645\">+34 91 123 76 45<\/a> <span>Espa\u00f1a<\/span><\/p>\n\n\n\n<p class=\"contact-phone wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2021\/12\/USA.png\" alt=\"\" width=\"22\" height=\"15\"><a href=\"tel:+15868047812\">+1 586 804 7812<\/a> <span>EE. UU.<\/span><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group contact-method contact-method-hours\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Horario de atenci\u00f3n<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Lunes a viernes, de 7:00 a 22:00<br>Hora de Espa\u00f1a<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group contact-method contact-method-office\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Direcci\u00f3n de la oficina<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Calle Padre Granda, 4, oficina 1\u00aa<br>28806 Alcal\u00e1 de Henares (Madrid), Espa\u00f1a<\/p>\n\n\n\n<p class=\"contact-method-link wp-block-paragraph\"><a href=\"https:\/\/www.google.com\/maps\/search\/?api=1&amp;query=Calle%20Padre%20Granda%2C%204%2C%2028806%20Alcal%C3%A1%20de%20Henares\" target=\"_blank\" rel=\"noreferrer noopener\">Ver en el mapa \u2192<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group resource-cards-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group site-wrapper\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"modern-kicker wp-block-paragraph\">Centro de ayuda<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Encuentra respuestas en el centro de ayuda de Mailrelay<\/h2>\n\n\n\n<p class=\"modern-sub wp-block-paragraph\">Consulta gu\u00edas de email marketing paso a paso, la referencia de la API y respuestas a las preguntas frecuentes, siempre que lo necesites.<\/p>\n\n\n\n<div class=\"wp-block-group resource-cards\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card resource-card-blue\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"resource-card-media\"><span class=\"resource-card-badge\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M2 3h6a4 4 0 0 1 4 4v14a3 3 0 0 0-3-3H2z\"\/><path d=\"M22 3h-6a4 4 0 0 0-4 4v14a3 3 0 0 1 3-3h7z\"\/><\/svg><\/span><\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/help.mailrelay.com\/es\/support\/home\" target=\"_blank\" rel=\"noreferrer noopener\">Base de conocimiento<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Gu\u00edas paso a paso de todas las funciones de Mailrelay, desde importar contactos hasta autenticar tu dominio de env\u00edo.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group resource-card resource-card-green\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"resource-card-media\"><span class=\"resource-card-badge\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4.5 16.5c-1.5 1.26-2 5-2 5s3.74-.5 5-2c.71-.84.7-2.13-.09-2.91a2.18 2.18 0 0 0-2.91-.09z\"\/><path d=\"m12 15-3-3a22 22 0 0 1 2-3.95A12.88 12.88 0 0 1 22 2c0 2.72-.78 7.5-6 11a22.35 22.35 0 0 1-4 2z\"\/><path d=\"M9 12H4s.55-3.03 2-4c1.62-1.08 5 0 5 0\"\/><path d=\"M12 15v5s3.03-.55 4-2c1.08-1.62 0-5 0-5\"\/><\/svg><\/span><\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/help.mailrelay.com\/es\/support\/solutions\/articles\/103000411480-mailrelay-la-cuenta-gratuita-de-email-marketing-m%C3%A1s-grande\" target=\"_blank\" rel=\"noreferrer noopener\">Gu\u00eda de inicio<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00bfAcabas de llegar a Mailrelay? Configura tu cuenta gratuita, tu dominio remitente y tu primera campa\u00f1a de email.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group resource-card resource-card-purple\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"resource-card-media\"><span class=\"resource-card-badge\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m16 18 6-6-6-6\"\/><path d=\"m8 6-6 6 6 6\"\/><\/svg><\/span><\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/apidocs.mailrelay.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Documentaci\u00f3n de la API<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Endpoints, autenticaci\u00f3n y ejemplos de c\u00f3digo para integrar Mailrelay con tu propia aplicaci\u00f3n a trav\u00e9s de la API.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group resource-card resource-card-orange\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"resource-card-media\"><span class=\"resource-card-badge\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/><\/svg><\/span><\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/mailrelay.com\/es\/faq\/\">Preguntas frecuentes<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Preguntas frecuentes sobre planes, l\u00edmites de env\u00edo, facturaci\u00f3n y tu cuenta.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Soporte, ventas y facturaci\u00f3n Contacta con Mailrelay \u00bfNecesitas ayuda con tu email marketing, tu cuenta o tu plan? Nuestros equipos de atenci\u00f3n al cliente, ventas y facturaci\u00f3n est\u00e1n aqu\u00ed para ayudarte. Cu\u00e9ntanos qu\u00e9 necesitas y te ponemos en contacto con la persona adecuada. Tel\u00e9fonos Llama al servicio de atenci\u00f3n al cliente de Mailrelay y te [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title.php","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-44148","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contacto | Soporte al cliente y ventas de Mailrelay<\/title>\n<meta name=\"description\" content=\"\u00bfTienes alguna pregunta sobre nuestra plataforma de marketing por email? 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