{"id":92030,"date":"2026-09-10T04:35:18","date_gmt":"2026-09-10T04:35:18","guid":{"rendered":"https:\/\/mailrelay.com\/case-study\/balphin-medicals\/"},"modified":"2026-09-10T04:40:49","modified_gmt":"2026-09-10T04:40:49","slug":"balphin-medicals","status":"publish","type":"case-study","link":"https:\/\/mailrelay.com\/pt\/case-study\/balphin-medicals\/","title":{"rendered":"Balphin Medical\u2019s"},"content":{"rendered":"<p><a href=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2022\/02\/balphin-grande.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3641 size-full\" src=\"https:\/\/mailrelay.com\/wp-content\/uploads\/2022\/02\/balphin-grande.jpg\" alt=\"\" width=\"950\" height=\"250\"><\/a><\/p>\n<h3><strong>\u201c<\/strong>Nos momentos-chave para o correto desempenho do nosso trabalho, durante o per\u00edodo cr\u00edtico da pandemia gerada pela COVID-19, a <strong><span style=\"color: #3366ff;\">Mail<\/span><span style=\"color: #000000;\">relay<\/span><\/strong> nos permitiu nos comunicar de forma excelente com a maioria dos clientes e fornecedores, conseguindo que nosso trabalho de comercializa\u00e7\u00e3o de insumos m\u00e9dicos fosse bem-sucedido e proveitoso.<strong>\u201d<\/strong><\/h3>\n<h3>Pontos-chave<\/h3>\n<ul>\n<li class=\"li1\">Conhecer o impacto das comunica\u00e7\u00f5es<\/li>\n<li>Fidelizar e ser refer\u00eancia<\/li>\n<li>Notifica\u00e7\u00f5es com alta entregabilidade<\/li>\n<\/ul>\n<h3><b>Sobre a Balphin Medical<\/b><span class=\"s1\">\u2019<\/span><b>s<\/b><\/h3>\n<p class=\"p1\">A Balphin Medical\u2019s \u00e9 uma empresa comercializadora de produtos m\u00e9dicos na Argentina, tanto para institui\u00e7\u00f5es quanto para profissionais e clientes particulares. Foi fundada em 1985 e tem como objetivo satisfazer todas as necessidades dos profissionais e institui\u00e7\u00f5es de sa\u00fade, fornecendo de forma integral produtos m\u00e9dicos para atender \u00e0s necessidades do mercado e dos profissionais.<span class=\"Apple-converted-space\"> <\/span><\/p>\n<p class=\"p1\">Contam com as habilita\u00e7\u00f5es para a venda de produtos Biom\u00e9dicos classe IV, como importadora e distribuidora atacadista\/varejista, al\u00e9m de um cat\u00e1logo com mais de 4.000 produtos com o objetivo de oferecer um abastecimento integral.<\/p>\n<p class=\"p1\">Oferecem cobertura nacional (Argentina) com distribui\u00e7\u00e3o direta ou por meio de sua cadeia de distribuidores para atender \u00e0s exig\u00eancias do mercado no menor tempo poss\u00edvel.<\/p>\n<h3>Objetivos<\/h3>\n<p class=\"p1\">O objetivo principal da Balphin Medical\u2019s ao recorrer aos servi\u00e7os da <strong><span style=\"color: #3366ff;\">Mail<\/span><span style=\"color: #000000;\">relay<\/span><\/strong> era a necessidade de um sistema que lhes permitisse <a href=\"https:\/\/mailrelay.com\/pt\/blog\/2022\/10\/18\/caracteristicas-detalhadas-da-mailrelay-todas-as-vantagens-oferecidas-pelo-programa-de-email-marketing-gratis\/\" target=\"_blank\" rel=\"noopener noreferrer\">manter suas listas atualizadas e livres de erros<\/a> o tempo todo. Mas tamb\u00e9m poder medir o impacto gerado por cada um dos comunicados que enviam a seus clientes, fornecedores e entidades.<\/p>\n<p class=\"p1\">Em menor medida, mas n\u00e3o por isso menos relevante, desejavam melhorar o design de seus comunicados para dar-lhes um aspecto mais limpo e atraente visualmente.<\/p>\n<h3>Medidas tomadas<\/h3>\n<p class=\"p1\">Desde o departamento de suporte, foi realizado um acompanhamento exaustivo do cliente para que ele fosse capaz de tirar o m\u00e1ximo proveito da <strong><span style=\"color: #3366ff;\">Mail<\/span><span style=\"color: #000000;\">relay<\/span><\/strong> no menor tempo poss\u00edvel, permitindo que tivesse todas as suas d\u00favidas respondidas em quest\u00e3o de horas.<\/p>\n<p class=\"p1\">Eles foram orientados para que pudessem manter sua lista saneada e livre de problemas, e da mesma forma receberam ajuda e capacita\u00e7\u00e3o para que seus designs fossem mais atraentes e adequados ao p\u00fablico-alvo com o qual entram em contato.<\/p>\n<h3>Resultado<\/h3>\n<p class=\"p1\">A versatilidade da <strong><span style=\"color: #3366ff;\">Mail<\/span><span style=\"color: #000000;\">relay<\/span><\/strong> faz com que esta solu\u00e7\u00e3o de email marketing seja utilizada por diversos departamentos e profissionais dentro da Balphin Medical<span class=\"s1\">\u2019<\/span>s. Ajudando, por exemplo, o Depto. Comercial a transmitir as novidades a todos os seus listados de clientes e a contar com uma base de dados perfeitamente segmentada, sem registros inativos.<\/p>\n<p class=\"p1\">Por outro lado, o <span class=\"s2\">pr\u00f3prio Departamento de Faturamento se beneficia de poder notificar de forma simples tudo o que diz respeito \u00e0 legisla\u00e7\u00e3o e \u00e0 fatura\u00e7\u00e3o em poucos segundos, para dar conhecimento de tudo o que \u00e9 relativo aos pagamentos.<\/span><\/p>\n<p class=\"p2\">Da mesma forma, a Equipe de Dire\u00e7\u00e3o usa a <strong><span style=\"color: #3366ff;\">Mail<\/span><span style=\"color: #000000;\">relay<\/span><\/strong> para notificar quando \u00e9 necess\u00e1rio comunicar eventos vitais para o correto desempenho do objetivo e servi\u00e7o da empresa.<\/p>\n<p><strong>&#8220;<span style=\"color: #3366ff;\">Mail<\/span><span style=\"color: #000000;\">relay<\/span><\/strong> <b>realmente transformou a comunica\u00e7\u00e3o por e-mail da nossa organiza\u00e7\u00e3o, desde o in\u00edcio recebemos de toda a equipe de staff total colabora\u00e7\u00e3o para resolver nossas d\u00favidas, e eles nos oferecem consultoria cont\u00ednua, conhecemos a empresa por acaso, buscando um novo sistema de envio de mailing<\/b><strong>.&#8221;<\/strong><\/p>\n<p class=\"p1\"><i>Key Account Manager da<\/i> <span class=\"s1\"><i>Balphin Medicals SA.<\/i><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cNos momentos-chave para o correto desempenho do nosso trabalho, durante o per\u00edodo cr\u00edtico da pandemia gerada pela COVID-19, a Mailrelay nos permitiu nos comunicar de forma excelente com a maioria dos clientes e fornecedores, conseguindo que nosso trabalho de comercializa\u00e7\u00e3o de insumos m\u00e9dicos fosse bem-sucedido e proveitoso.\u201d Pontos-chave Conhecer o impacto das comunica\u00e7\u00f5es Fidelizar e [&hellip;]<\/p>\n","protected":false},"featured_media":45096,"template":"","class_list":["post-92030","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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