{"id":41689,"date":"2014-11-28T08:26:58","date_gmt":"2014-11-28T08:26:58","guid":{"rendered":"https:\/\/wp.lvh.me\/blog\/2014\/11\/28\/os-e-mails-nao-chegam-ao-seu-proprio-dominio-corporativo\/"},"modified":"2026-10-10T07:37:31","modified_gmt":"2026-10-10T07:37:31","slug":"os-e-mails-nao-chegam-ao-seu-proprio-dominio-corporativo","status":"publish","type":"post","link":"https:\/\/mailrelay.com\/pt\/blog\/2014\/11\/28\/os-e-mails-nao-chegam-ao-seu-proprio-dominio-corporativo\/","title":{"rendered":"Os e-mails n\u00e3o chegam ao seu pr\u00f3prio dom\u00ednio corporativo"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Este \u00e9 um problema muito comum que muitos usu\u00e1rios relatam \u00e0 nossa equipe de suporte. Isso acontece porque muitos servidores de e-mail e sistemas antispam permitem configurar uma regra que rejeita qualquer e-mail enviado com o dom\u00ednio corporativo se o IP do remetente n\u00e3o pertencer aos servidores de e-mail da organiza\u00e7\u00e3o. Ou seja, \u00e9 algo parecido com o <strong>registro SPF<\/strong>, mas, com essa configura\u00e7\u00e3o, os e-mails s\u00e3o bloqueados pelos filtros e nem chegam \u00e0 pasta de spam.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Isso \u00e9 feito porque muitos spammers colocam nos cabe\u00e7alhos um endere\u00e7o de e-mail do dom\u00ednio, ou at\u00e9 mesmo o seu pr\u00f3prio endere\u00e7o de e-mail, para tentar enganar voc\u00ea e fazer com que abra a mensagem, j\u00e1 que, ao reconhecer o seu pr\u00f3prio dom\u00ednio, voc\u00ea poderia se sentir mais confiante. O problema \u00e9 que os testes e as newsletters enviados com o <a href=\"https:\/\/mailrelay.com\/pt\/blog\/2022\/09\/18\/comparacao-de-programas-de-email-marketing-gratis-mailrelay-vs-sendinblue-vs-mailchimp\/\" target=\"_blank\" rel=\"noopener\"><strong>Mailrelay<\/strong>, email marketing gr\u00e1tis<\/a>, para o seu pr\u00f3prio dom\u00ednio corporativo n\u00e3o ser\u00e3o entregues se essa regra estiver ativada no servidor de e-mail da organiza\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A solu\u00e7\u00e3o \u00e9 simples, mas voc\u00ea precisar\u00e1 entrar em contato com o seu departamento de TI ou com o administrador da rede. Voc\u00ea precisar\u00e1 pedir que incluam esses intervalos de IP na lista branca e, se poss\u00edvel, com uma regra que garanta que os e-mails enviados com o seu endere\u00e7o a partir de qualquer um desses IPs n\u00e3o sejam bloqueados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>93.159.208.0\/21<br>185.103.8.0\/24<br>5.56.22.0\/24<br>82.199.156.0\/24<br>212.192.13.0\/24<br>91.194.237.0\/24<br>185.103.9.0\/24<br>185.103.10.0\/24<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outra solu\u00e7\u00e3o seria desativar a regra, mas voc\u00ea correr\u00e1 o risco de que mensagens de spam que antes eram bloqueadas passem a ser aceitas. De qualquer forma, se tiver alguma d\u00favida, n\u00e3o hesite em entrar em contato com o nosso departamento de atendimento ao cliente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A melhor forma de <a href=\"https:\/\/mailrelay.com\/pt\/criar-conta\/\">criar campanhas de e-mail gr\u00e1tis<\/a> \u00e9 trabalhar com o Mailrelay, email marketing gr\u00e1tis. Crie sua conta hoje mesmo!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Este \u00e9 um problema muito comum que muitos usu\u00e1rios relatam \u00e0 nossa equipe de suporte. Isso acontece porque muitos servidores de e-mail e sistemas antispam permitem configurar uma regra que rejeita qualquer e-mail enviado com o dom\u00ednio corporativo se o IP do remetente n\u00e3o pertencer aos servidores de e-mail da organiza\u00e7\u00e3o. Ou seja, \u00e9 algo [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":32481,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[16],"tags":[],"class_list":["post-41689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-pt"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Os e-mails n\u00e3o chegam ao seu pr\u00f3prio dom\u00ednio corporativo - Mailrelay<\/title>\n<meta name=\"description\" content=\"Este \u00e9 um problema muito comum que muitos usu\u00e1rios relatam \u00e0 nossa equipe de suporte. Isso acontece porque muitos servidores de e-mail e sistemas antispam permitem configurar uma regra que rejeita qualquer e-mail enviado com o dom\u00ednio corporativo se o IP do remetente n\u00e3o pertencer aos servidores de e-mail da organiza\u00e7\u00e3o.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mailrelay.com\/pt\/blog\/2014\/11\/28\/os-e-mails-nao-chegam-ao-seu-proprio-dominio-corporativo\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Os e-mails n\u00e3o chegam ao seu pr\u00f3prio dom\u00ednio corporativo - Mailrelay\" \/>\n<meta property=\"og:description\" content=\"Este \u00e9 um problema muito comum que muitos usu\u00e1rios relatam \u00e0 nossa equipe de suporte. 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