CPC Servicios Informáticos Aplicados a Nuevas Tecnologías S.L. (hereafter the “MAILRELAY”) is the owner of this website: https://mailrelay.com (hereafter also the “WEBSITE”), with registered office at C/ Nardo, 12 28250 – Torrelodones – Madrid – Spain and NIF ESB83964601 and which is intended to promote and communicate its email marketing system.
MAILRELAY guarantees the protection of all personal data provided by the User on the WEBSITE and in compliance with the provisions of the Organic Law 3/2018 of December 5, on Data Protection and Guarantee of Digital Rights and all the applicable regulations, informs you that:
A) All personal data sent to MAILRELAY will be treated by the company according to the RGPD 2016/679 of the European Parliament and of the Council, of April 27, 2016 and by Organic Law 3/2018 of December 5, on Data Protection and Guarantee of Digital Rights and will be included in the USERS FILE OF THE WEBSITE created and maintained under the responsibility of MAILRELAY, which was duly registered with the Spanish Agency for Data Protection. The different Mailrelay delegations store their data in data centers located in Europe, to which have access only technical staff to perform customer service functions and resolution of incidences.
B) When accessing certain contents or services it will be necessary to provide personal data, therefore users must guarantee their truthfulness, accuracy, authenticity and validity. MAILRELAY will give these data the corresponding computerized treatment according to their nature or purpose, as stated above in the section on the Data Protection Policy.
C) All data can be collected for the following purposes: (i) management, study and resolution of queries (ii) delivery of advertising and commercial by electronic means, about the company, its activities, products and services, as well as general documentation and (iii) managing the activities of MAILRELAY.
D) We guarantee that every transaction processed by MAILRELAY is 100% secure. All operations involving the transmission of personal or banking data will be done through a secure environment. MAILRELAY uses a server based on the standard security technology SSL (SecureSockedLayer). All the information that you transmit to us will be encrypted through the web. (for more information, visit our Secure Payment section). Also, your credit card information is not registered in any database, but goes directly to the bank’s POS (Point of Sale Terminal).
In addition, we inform you that, in an effort to provide even more security to credit card owners, we have incorporated in our payment gateway a secure payment system called CES (Secure Electronic Commerce). In this way, if you are a holder of a “secured” card, you will always be able to make payments with VISA or MASTERCARD in our store. In case your card is not registered with this payment system, MAILRELAY will only admit the payment with VISA or MASTERCARD credit cards for specific customers, through a seniority and reliability policy.
In both cases, when paying with VISA or MASTERCARD, the following information will always be requested: the card number, the expiration date, and a Validation Code that coincides with the last 3 digits of the number printed in italics on the back of the VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction.
Important: Credit card fraud is a crime, and MAILRELAY will take legal action against anyone who makes a fraudulent transaction in our online store.
E) The available payment methods are credit or debit card (VISA or MASTERCARD) and PayPal.
F) When collecting and processing your personal data, MAILRELAY will always take the appropriate security measures to prevent loss, unauthorized access or manipulation, in accordance with the provisions of Royal Decree 1720/2007 of 21 of December.
G) MAILRELAY is committed to protecting the confidential information to which the company has access.
H) MAILRELAY will not use in any case the personal data you submit when using our system to provide services to third parties other than those referred to in paragraph C) of this policy, or, if necessary, to achieve its own activities.
I) You certify that you are 14 years old and therefore have the legal capacity to provide consent regarding the processing of personal data, in accordance with the provisions of this Policy.
J) The User may at any time exercise the rights of access, rectification, cancellation and opposition of the personal data and the right to withdraw the consent for any of the aforementioned purposes, by sending to MAILRELAY duly signed letter to our postal address, available in this page, stating clearly all the contact details, and enclose a photocopy of your DNI / NIF or official proof of your identity.
K) Cookies. MAILRELAY reserves the right to use “cookie” technology on the WEBSITE, to recognize frequent users and customize how you use the WEBSITE by pre-selecting your language, preferences or specific content. All “cookies” used by the WEBSITE, or third parties acting on behalf of MAILRELAY, are only associated with an anonymous user and its computer, and do not provide personal data of the user. Cookies are files sent to a browser by a Web server to register the User’s activities on the WEBSITE when the user enables this option. You can remove the “cookies” for which you should consult the instructions available for your browser. By using cookies, MAILRELAY can recognize the browser of the computer used by the user in order to facilitate content and offer custom preferences or advertising, as well as the demographic profiles of the users and to measure visits, traffic parameters and monitor the progress and number of entries.