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Consulate of Ecuador in Rome

“At the Ecuadorian Consulate in Rome, we have been successfully using Mailrelay’s services for more than four years. We have been able to improve communication with our compatriots without any issues. It is a very user-friendly platform, and you don’t need to be an expert in email marketing to take advantage of its advanced features.”

Key Points

  • Improve Your Shipping Process
  • View statistics for each user
  • Using Templates with Eye-Catching CTAs

About the Ecuadorian Consulate in Rome

The Ecuadorian Consulate in Rome, like the other Ecuadorian consulates located in various countries, allows Ecuadorian citizens residing abroad to complete a wide variety of administrative procedures that take effect in Ecuador, without requiring them to travel to Ecuador or complete these procedures before traveling there.

For this reason, they perform notarial functions, including those related to civil status, as well as the issuance or renewal of travel documents (passports, visas, certificates), among other notable functions.

Objectives

The staff at the Ecuadorian Consulate in Rome had a wide variety of reasons for using Mailrelay’s services, but two stand out above all others:

  • To have greater control over the impact of the content they share with their community via email, so they can provide Ecuadorian citizens living abroad with the information that interests them most.
  • Simplify the sending process and the administrative tasks involved in sending notifications and communications via email. Previously, these were managed manually, and subscribers were divided into small groups to avoid spam issues.

Actions Taken

Mailrelay’s R&D department monitored the needs of the Ecuadorian Consulate in Rome, focusing on two areas: deliverability and sender reputation. This is to try to improve the perception that any ISP or corporate mail server has when receiving your emails.

On the other hand, because the information they send is of vital importance to their subscribers (primarily Ecuadorian citizens living abroad), they are assigned a consultant at no cost whatsoever.

Results

The actions taken have resulted in optimal deliverability for email campaigns. This allows them to send emails under the best possible conditions and reach their subscribers’ inboxes most effectively. In addition, thanks to the user-friendly Mailrelay newsletter editor, designs can be created in a fraction of the time.

Similarly, they’ve been able to send messages to their entire contact list without having to split the mailing, and thanks to the design editor, creating newsletters is easier and yields better results.

“Mailrelay simplifies the Ecuadorian Consulate in Rome’s communication with our compatriots via email.
“Thanks to this, we are able to provide you with information on consular procedures in a timely manner, and by reviewing our advanced statistics, we have reliable data on the people who receive our communications and those who show a genuine interest in them.”

Communication,
Consulate of Ecuador in Rome.