Mailrelay’s features in detail: all the benefits for your marketing

Jose Argudo , CMO @ Mailrelay

In this post, we’ll go through Mailrelay’s features point by point so you can discover everything our tool can do for your email marketing.

If you’re already a user, this post will help you get the most out of Mailrelay and make sure you don’t miss any available feature that could help you increase your sales.

And if you’re not a user yet and you’re comparing email marketing tools, you’ll also find answers in this post.

Let’s get started.

1 :· The largest free account offered by an email marketing tool

It’s impossible to talk about Mailrelay without mentioning the limits of the free account, so let’s start there.

As soon as you create a free Mailrelay account, the usage limits are:

  1. Sending up to 80,000 emails per month
  2. Uploading and managing up to 20,000 contacts

Free of charge.

Can you have a more profitable sales tool than one that costs you nothing?

This free email sending capacity is one of Mailrelay’s best-known features.

Let’s move on to the next ones.

Wizard / Step-by-step guide for your first mailing

2 :· Wizard / Step-by-step guide for your first mailing

If you have no experience using email marketing tools, don’t worry.

After creating your Mailrelay account, you’ll see a step-by-step guide that helps you send your first mailing.

There are just three simple steps:

  1. Import subscribers
  2. Create a newsletter
  3. And finally, send the newsletter

Very easy.

Apart from that, everyday use is very simple.

Easy-to-use control panel

3 :· Easy-to-use control panel

All the tool’s options are available in the top menu, organized by use so they’re easy to find.

This menu is responsive, so you can also navigate the tool on mobile devices, tablets, etc.

The most commonly used menus are:

  1. Subscribers: to import and manage subscribers and segment them. And also to create signup forms and custom fields.
  2. Newsletters: this is where we can create newsletters, both regular and RSS. A/B tests. This is also where you can create more senders for your mailings.
  3. Reports: in this menu we can see the statistics for our mailings, automations and SMTP sends. Importantly, this is also where we can see the usage statistics for our package.

Here we’ve had a quick look at another of Mailrelay’s features

Contact segmentation

4 :· Contact segmentation

The latest version of Mailrelay offers a large number of parameters for segmenting your contact list:

  1. Subscriber values, such as name, import date, groups or lists, language, etc.
  2. Subscriber actions, such as which newsletters they opened, which ones they clicked on, etc.
  3. Custom field values, with whatever data we want and have imported

With all this segmentation, we can divide our contact list in two main ways:

► Groups and dynamic segments

The key difference here is that groups are static, that is, made up of the contacts we added at the time (although we can add or remove contacts later). Dynamic segments, on the other hand, are just that: dynamic. They will only contain the members who meet the condition we’re interested in.

In other words, if we have a segment of contacts who live in “Spain” and we update a contact so that they live in “France”, they’ll automatically leave that segment without us having to do anything.

This feature is related to the possibility of creating

Custom fields for mailing contacts

5 :· Custom fields for email campaigns

Besides creating the custom fields we need and filtering by them, as we saw earlier, we can add columns with those custom fields to the subscriber list.

This way, you can quickly see the data you’re interested in right in the list.

You can even export it if you need to work with it locally on your computer.

A detail worth highlighting: when we create custom fields, we can make them required:

custom fields can be set as required

This is reflected in the signup forms:

Signup forms in Mailrelay

6 :· Custom contact signup forms

It’s very easy to create signup forms with Mailrelay, and there are also some interesting features. Let’s take a look:

signup forms with Mailrelay

To begin with, you can create signup forms that include both system fields (email, name, address, country) and fields we’ve created ourselves because they’re useful to us.

You can also include a captcha:

signup form with captcha

This way, you keep fake email signups and bot registrations to a minimum.

You can also add a field to accept the privacy policy:

privacy policy acceptance form

This way, the form shows the information about the privacy policy, and users must accept it to sign up.

Besides allowing new signups through the signup form, we can import contacts

► Embedding the forms

These forms generate compact HTML code that’s very easy to copy and paste into any website.

And if you want, you can also generate code that shows the form in a popup after a few seconds, when a button is clicked, or when the user is about to leave the page.

This makes it easier for contacts to subscribe.

► Sender linked to the form

Each form we create can have a different sender linked to it, so when contacts subscribe, they’ll receive the confirmation email from the sender you choose.

Since the sender is linked at form level rather than account level, you have more freedom to manage your signup processes.

Importing contacts

7 :· Importing contact lists

There are several options for importing contacts:

  1. Copy and paste contacts directly into a text box
  2. Import a .csv file
  3. Or import directly from Mailchimp
Importing contacts

You can use whichever method is most convenient for you to import your contacts, with just their email or with any details you need.

On top of that, you can manage a blacklist, that is, a list of emails that should never be sent anything:

importing into the blacklist

► Mailrelay handles unsubscribes through links automatically

But if, when you migrate to Mailrelay, you have contacts you know should never be sent anything, you can add them to the blacklist.

Now let’s look at one of Mailrelay’s most interesting features: the newsletter editor.

Featured image of the RSS newsletter

8 :· Simple drag & drop newsletter editor

It’s a very simple editor: you just drag the elements you want into the editing area, where you can modify them.

You can also reorder, delete, duplicate them, etc.

Very easy, as you can see in the image below:

Drag & drop newsletter editor

You can also watch the following video, which shows how to use the editor to put together a newsletter in just a few minutes:

You have several blocks available:

  1. Text
  2. Image
  3. Video
  4. Buttons
  5. Dividers
  6. Social media

► More ways to edit your newsletters

Besides the drag & drop editor, you can also use an HTML editor, where you can edit your newsletters’ code exactly as you want.

Or import from external files, if you already have a ready-made template.

9 :· RSS newsletters

Many web applications and systems can generate RSS feeds; WordPress, for example, is one of them.

An RSS feed is nothing more than a link that lists the posts on our blog

What can we use it for?

To automate sending newsletters.

With Mailrelay, you can set up automation so that whenever there’s a new post in that feed, a newsletter is sent to your contacts.

Here’s an example:

Chessboard with the king in the foreground next to a snippet of RSS code

When the mailing is sent, this code is automatically replaced with the feed’s content.

10 :· A/B tests for mailings

Another tool for our newsletters: A/B tests help you find out which subjects or senders work best for your newsletters.

Newsletter A/B tests

If you have an important mailing to send, it’s best to test several subjects, for example, to make sure the one sent to most of your contacts is the most effective.

And speaking of senders

11 :· Sender management

In your Mailrelay account, you can add all the senders you need, both from the domain you created the account with and from other domains.

This way, you can use whichever senders you need in your email sends.

Mailing statistics

12 :· Mailing statistics

Full reports are available for every mailing sent from Mailrelay:

Reports and statistics

From that list, we can pick a specific mailing and see all the detailed information:

Newsletter mailing statistics panel with opens, clicks and map

Here you can see there are more menus where you’ll find more information:

  1. Emails sent
  2. Views
  3. Clicks
  4. Unsubscribes
  5. Forwards
  6. Etc.

In these options, you’ll find much more information about the contacts who performed the various actions. You can also export this data.

We’ll also have access to the click map, an option that lets us see visually how many clicks each link in the newsletter received.

You can find more information about statistics in this post.

► SMTP sending and automation (autoresponder) reports

Just as we have information about the mailings sent from the tool, you also have statistics for emails sent via SMTP and for any automations/autoresponders you’ve set up.

For autoresponders, you’ll be able to see cumulative statistics, which will let you analyze the effectiveness and evolution over time of the autoresponders you’ve created.

► Comparing newsletter statistics

You can also compare the statistics of several newsletters to find out which topics or subjects work best for you:

Comparing newsletter statistics

Lastly, a feature related to statistics and to the usage of your Mailrelay account

► Package statistics

If you want to know in detail how many emails you’ve sent and how many you can still send, this is the menu where you’ll find out:

Package statistics

It quickly gives you information about your package usage and the volume of emails you can still send. If you click on “view detailed package usage”, you’ll see full usage information, with the newsletters sent, automations, the cost of each mailing, etc.

Creating an autoresponder in Mailrelay

13 :· Autoresponders and automations

This is another Mailrelay feature you should know about.

To begin with, you can choose between two types of automations:

Autoresponders and automations

The birthday one does exactly what you’d expect: it sends a newsletter on the birthday of the person in question.

And the “custom” one lets you add countless more triggers:

mailrelay triggers and automations

There are many options, both for subscriber activity and for actions taken with the newsletter; ideally, you should get to know all the options by reading this post.

That way, you’ll see how much you can get out of this Mailrelay feature.

► Some of these automations

Such as the unsubscribe one, can be connected to webhooks so that the unsubscribe can be synced with external software, a CRM, etc.

Settings and other advanced Mailrelay features

14 :· Settings and other advanced Mailrelay features

Let’s look at a few more utilities and some slightly more advanced but useful features.

The first is one you’ll definitely use

► Email authentication

This menu will help you check whether you’ve correctly set up your SPF and DKIM settings, which are essential to keep your mailings free of deliverability problems.

email authentication

► User profiles

This feature lets you create different user profiles, so each user has different access rights.

Imagine you want a user to have access only to editing newsletters, without seeing the contacts.

You can create a user with those permissions.

User profiles

► SMTP server

Many companies that already have in-house sending systems, CRMs, or that send through desktop tools prefer to send mailings through an SMTP server.

This setup is very simple, immediate and transparent for the company’s sending system.

All you need to do is replace the details of the SMTP server the company is currently using with Mailrelay’s, and then keep sending.

SMTP server settings page in Mailrelay

In the new version of Mailrelay, these SMTP sends can have statistics just like mailings sent from the control panel itself.

► Development API for email marketing

All Mailrelay accounts include access to a development API:

Email marketing development API

This development API has examples in different programming languages, such as PHP, Ruby, Python, etc.

And not only are there examples: many functions can be tested directly from the documentation page, so it’s much easier to see how things are done.

With the documentation, the examples and the ability to test directly from the documentation page, it’s much easier to build integrations with the Mailrelay API.

► Included IPs

All plans from 1,000,000 emails upwards include the IPs needed for improved deliverability of your mailing campaigns.

You can take a look at the plans that include IPs here.

:· There’s much more

Yes, Mailrelay has many more small features that make managing your email marketing campaigns very easy.

And new features are being added little by little, so the best thing to do is create an account and try Mailrelay.

There are no risks and you have nothing to lose; it’s all benefits.

Jose Argudo, CMO at Mailrelay

Jose Argudo

CMO at Mailrelay. Writes about email marketing, copywriting, and conversion for small businesses and entrepreneurs.

More articles by Jose · LinkedIn

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