Júlia Matarrodona Coordinadora de Marketing /
Marketing ManagerNH Hotels
By using Mailrelay, i try to send email marketing campaigns more Professional and with a more attractive design, and with this system I can measure the results of the strategies.
Thanks to its statistical system I can sort and track our databases, see the analytical results of our campaigns, etc. Another improvement
is the fact that this email marketing platform allows me to create a more attractive and dynamic design for my customers.
Antonio Miguel HernándezDirector Comercial
y Marketing España y PortugalFimap S.p.A
We are working with Mailrelay for over a year. It is a tool which began as a test in our email marketing plans, in a business not used to good email marketing campaigns like ours (we work with goods for cleaning industries) and at the end it has been the most frequently used system by our commercial/marketing department.
We decided to work with Mailrelay due to the fact that it is easy to use, offering highly and reliable visual reports, along with a good system for campaign management and more intuitive filters than other similar applications. In addition, there were a few questions, which have always been resolved quickly, efficiently, by the Mailrelay customer service department.
I recommend testing this system mainly due to the fact that it is a system easy to work with.
Thanks to Mailrelay we can manage our own offers and exclusive packages, in a very agile way. In addition, the support offered by Noé, from the beginning was excellent, fast and effective. This helps us manage the system more easily. Without this help, we would have taken longer to learn how to manage the platform.
Baker & McKenzie
In our case, we decided to use the email marketing platform as an intermediate system, between a library management application and the users, and even if we have opted for installing the software on our servers, I would like to say that the technical assistance provided by Mailrelay, in general, and by Noe in concrete was extraordinary. Something that I believe which greatly increases the value of the tool.
ACCAM - Bankia
10 out of 10. Mailrelay has given us, in a single platform, the solution we needed for a mass mail service.
The technical support staff has helped us to properly configure ourneeds, to fit and implement cost effectiveness andagility.
We have all we need, but we are sure that if in the future we need more,Mailrelay would offer us the best solution available.I would like to highlight especially the flexibility. Not only due to
the fact that the system offers many editing tools, monitoring and configuration ofthe campaigns,but the fact that it is possible toadjust costs to the real needs of communication. We are sure that wedon't waste a penny.
Mailrelay offers a versatile, powerful, agile, reliable and flexible tool. Can you ask for more? Yes, you can. You can askfor a solution with adjusted cost. And Mailrelay has it all.
Pablo CruzAnalista de sistemas y nuevas
tecnologías en APMiBAPMiB
With Mailrelay, sending massive mailings is no longer a complex job for our organization and it is much easier to communicatewith our donors. We have improved thedeliverability of our sends by 200%, ensuring that the delivery is made to the inbox just a few moments after messages aresent from Mailrelay (less than 15 minutes).
We can confirm without doubt that all the messages arrive at their destination, which is vital to our communication withdonors. I have tried several different productsbut none can beat the price of Mailrelay and they don't even come close to its technical service, which takes care of anyproblems instantly.
Carlos MolinaMarketing & Projects
Director de Best RelationsBest Relations
We started using Mailrelay in early 2012 as part of an internal communications project and, after we saw that the system brought us good results,including design options, we ended up working with the software tocommunicate with the media and marketing actions.
So far, we didn't have any problems, even in the case of specificcampaigns, when we have to send thousands of messages in a single day.
Gorka Miguélez CarranzaJefe de Análisis y Desarrollo
Comercial Regional de EuskadiCadena Ser
Mailrelay is an easy and efficient tool that has saved us a lot of time and internal IT and commercial resources that weused to have to consume. It allows us toadapt predesigned templates to our corporate style and we can send mailings with personalized fields instantly. It has helpedus with our client relationships.
CSC, Grupo Sanidad
We have to thank the support offered by the Customer Service Department ofMailrelay, to help us create and edit our newsletters.
They helped us a lot in everything we needed to start sending our newsletters. The system stands out for its functionality, cost and easeto use interface. The support, in ourcase, was fundamental.
Without the help of the technician I don't know if we would have been able tocreate our email marketing campaigns correctly. For us it has been a greatbenefit to have confidence that our newsletterswill reach our subscribers, letting us know which emails do not exist, how many have been bounced, etc., as well as allowingus to be sure that the template we will use will be viewed correctly inthe inbox of our users.
Embassy of Uruguay in Mexico
Mailrelay has helped us to keep in contact with the Uruguayan community in Mexico. We have simpli ed the system of informationfor civic and cultural events, increasingthe number of people who receive the emails in a short amount of time. We can now ensure that all the newsletters sent outby the Embassy will arrive at their destinationsquickly. Plus, the system of technical support is superb.
Mariana Pavón SastreResponsable de Marketing
Grupo F.ToméGrupo F.Tomé
The support offered by Mailrelay team has always been excellent, they advisedus both during the configuration and implementation of the platformto send our campaigns, as well as inthe best way to design our newsletters. The results of the campaigns have been very good and the information provided on the platform foreach newsletter is complete,as well as allowing us to save on costs compared to our previous email marketing provider.
Andoni UriaDirector Producto de
The advices offered by the Mailrelay technical staff and the extensive experiencethat they have shown in the field of mass mailing and email marketinghas brought us a deliverability rate and openings that until now we were not capable of achieving.
Now our messages can get directly to the inboxes of all our customers, evenin the most demanding ISPon mass mailings, such as Hotmail, contributing to our success.
My Oxford English
The service offered by Mailrelay is very complete and efficient, either by sending directly from their email marketing platform(from your web browser), as well as when sendingusing Microsoft Outlook with the SMTP server, available for all oftheir customers.
Mailrelay has fulfilled our expectations in everything related to email marketing: friendly interface, simple operation,effectiveness in delivering our campaigns and qualified personnel.
Thanks to the advice and experience received from the Mailrelay staff, ournewsletters are more effective.
I would recommend the system without any doubt, regardless of theproduct or service your campany is working with, at the end of the day itis a platform that puts yournewsletters in the inbox of your subscribers, that is what it does andit does it to perfection
Save the Children
When we started using Mailrelay on our infrastructure it was possible to improve our campaigns, as the system offers more statistics than we had at our disposal on our previous software, with the possibility of working with custom fields, so that each subscriber can receive a fully personalized newsletter (with a professional design) and the option to use predefined newsletters that facilitate our work.
We use the SMTP service of Mailrelay as our platform so that all Tata Motors employees in Spain can send emails using the SMTP, not as the vast majority of users who use the platform for their email marketing campaigns and promotional newsletters.
We started using the Mailrelay SmartHost service, to avoid blocking our outgoing connections and we succeeded, with the bonus of a significant cost reduction. Independently of all technical advantages that the Mailrelay smarthost has brought us, it is very gratifying that the support is so effective, as our previous ESP would left us wait for several days without sending emails, which caused serious damage to our company, now we receive an answer usually in less than one hour after contacting.
Tormo and Associates
The rules for sending mass mailings are defined by the major ISPs (like Hotmail, Yahoo, Gmail, AOL, etc.) And, as happens in the positioning of websites, it is extremely difficult to create campaigns that are accepted by the servers without at some point, generating false positive for spam.
With the help of Mailrelay we managed to improve deliverability and get a high response on our newsletters. The support goes beyond a simple contact phone, chat or exchange of emails, the fact is that their technical advisors know your needs and can help you enormously due to their great experience in email marketing.
Our powerful SMTP infrastructure could not cope with the large number of emails we were sending, so we started working with Mailrelay. They have their own advanced infrastructure, they are also members of RIPE (managing their own IPs) and have agreements with major ISP (such as Hotmail) so that our mailings receive preferential treatment in their incoming mail servers and the delivery speed is really surprising. A reliable solution that is helping our customer database to grow and we are able to obtain an excellent balance of emails sent and response from our subscribers.
José María VázquezDpto. de Marcom VinzeoVinzeo
The platform for sending mass email created by Mailrelay is constantly evolving and adapts to our needs, offering us a very accurate control for improving the effectiveness of our campaigns. It has a very intuitive interface and if in doubt, it is possible to ask for support quickly, either through the chat, email or by phone.
After sending newsletters to our database of customers, we can extract a lot of useful information to optimize our communications and segment our database, according to the response for each mailing we send.
Ana María LópezResponsable atención al
colaborador en SmartboxSmartbox
For the type of campaign that we create in this department, for Smartbox is an advantage to purchase packages for specific campaign and to have this flexible tool for creating email marketing campaign whenever we need it. Whether by email, by phone or through their support service via chat, the assistance offered by the Mailrelay team has been successful and efficient at all times, helping us in our doubts about email marketing.
Jesús CalzadaResponsable Marketing y RMAE-NUC
Mailrelay is a very useful and effective tool we were looking for, a simple and intuitive platform, with all the necessary resources, for creating a successful campaign.
You select the subscribers, send your newsletter and in real time, you can have the results of your campaign, an ideal choice for segmenting the database and sending much more concrete and effective newsletters in the future. Mailrelay is such a intuitive, simple and yet so complete platform, that we have improved the way we send our offers, compare statistics and thereby draw conclusions about sending the next newsletters. You don't need more than what Mailrelay offers to their customers.
Fundación Inocente, Inocente
Thanks to Mailrelay we improved communication with our partners and donors and people interested in the activities of the Inocente, inocente foundation. The application is still very useful for its speed and ease of use as well as the great customer service offered whenever we had any doubt or needed help. In addition, the design of the newsletters are very good and the statistics available are key to continue improving our business.
Government of Tierra del Fuego
Antarctica South Atlantic Islands
We discovered Mailrelay, by the most casual possible way (searching on the internet to locate the most popular email marketing service) but the high level of satisfaction that users showed in social networks and the fact that many of their customers were recommending their services, we contacted the company initially to test their services. The platform is working very well at all times and the statistics show us results that allow us to evaluate the impact of each campaign. The assistance received from the Mailrelay staff has been excellent, they are fast and effective.
Aldeas Infantiles SOS
The service seems excellent, it has changed the way I work. It is interesting how efficient it is to stay in contact with donors through newsletters and keep encouraging them to donate, the system also facilitated my life with the use of filters to get the segment I want to send a newsletter to, for example: I can segment to select if I want to send the email only to business or individual donors. The video tutorials have helped me a lot, I also liked the fact that Mailrelay supports social causes like ours and is providing a free service for NGOs.
Previously we didn't send systematic newsletters to users/employees, we selected Mailrelay as we needed to find a platform that could be easily managed to send notifications to customers and suppliers, with the option to monitor the success of these actions.
For us it was very interesting not the fact that we could send the emails, but also that we could measure the results, so that we can try to improve when preparing the next campaign.
The main benefit of using Mailrelay is their platform, that allows an agile way to promote our real estate product, offering us tools for measuring the results of the actions taken.
The support has always been very accurate and proactive. We hope to get a lot more from the tool in the near future.
We are a local distributor of spare parts for minibike and before hiring the Mailrelay system we made the newsletter sends internally and it was horrible. MailRelay has allowed us to solve connectivity problems and finally reach our customers.
Mailings have become since then an essential business tool. We can launch personalized offers based on previous campaigns statistics thanks to the statistics section and know what days and times are best for newsletters sends.
At first it was a bit difficult as we were not familiar with this type of software, but the Mailrelay customer support team helped us at all times by phone, even before hiring the service, and we should be grateful because we did not have a computer specialist within the company but we were taught in very little time to manage and take full advantage of the software.
Now we could not do without the advantages of an advertising system as direct and effective for us. We have increased sales significantly since we use it.
I think it's a very good solution, easy to use and allows us to reach many customers easily. I find its reports very useful, showing which don't receive the mail or receive errors in their inboxes.
I recommend the system to others, because it is an easy way to reach many customers at once.
For a franchise chain and online store as Dynos, the Mailrelay statistics system is essential. Since we are using it we know exactly what products or promotions are best suited to our subscribers and it helps us make better targeted campaigns, we know wich email subjects work best, what time is best to send an email, etc. In short, our campaigns are more effective thanks to the statistics available to us.
Colombian Foreign Ministry
The tool is an integrated solution with good quality, customer service is immediate via email or telephone, always giving answers and solutions to reported problems.
It is remarkable how quickly the newsletters are sent, the statistics module is very readable and useful to measure the impact of newsletters. It allowed us to clearly identify where users are located and it has allowed us to send bulk email without congesting our systems and applications.
We recommend the system because although it is out of Colombia, there is good technical support and customer service.
I think this tool is essential for those business that send massive emails and need to control the delivery, read, clicks ... It's certainly a great feature the possibility to send the newsletters from any email client, not only online; the real time statistics, that let you know if the newsletters have been delivered, read...
After having tested many tools, this one has convinced us.
It's a good solution for online marketing with statistics and reports of spam that has benefited us in terms of sales. We have already recommend it to other professionals.
INFORMÁTICA MEGASUR SL
"It's an easy to use and intuitive tool. Newsletters are sent quickly and the system works perfectly with thousands of subscribers, also providing all the necessary features for creating a good newsletter campaign.
We have been surprised with the statistics system, useful and complete for a marketing department.
Now we can direct our campaigns better knowing exactly if an email has reached it's objective. We know more details about our subscribers, this way we can direct the information and design emails with more efficiency.
It's a fully recomendable tool due to it's good quality to price ratio, because it's a very complete solution and very useful for any email marketing action."
Eduardo Bueno del AlisalMarketing DeptTe()abla
"We are very happy with the tool as it fulfills all our needs, especially with the tracking of sends that lets you see in a comfortable and easy way send results, management of databases, information relevant to the recipients ..."
Victor FrancoIT DepartmentIKEA
The Mailrelay system has been a solution to our marketing system, and the customer support was good, and fast.
Customer support is also in Spanish, this enables more of our staff to make contact, the treatment is customized and they are connected throughout the working day, from 8-22 and give rapid assistance.
You can send mailings via the web admin panel or using SMTP to send mails to hotmail, yahoo, gmail being able to treat the blockages they do.
We have been provided the following benefits: effectiveness in the mailings, output speed and information regarding sends, wrong emails, those who receive and those who are open and how many times and which links are clicked.