Many customers have contacted us to know why in some occasions an user will get an email hours after it was sent. Outlook/Hotmail and other ISPs limit the number of messages that can be sent at a specific time period from a IP based on its reputation. Whenever an IP exceeds the limit of emails, […]
The team of the Free email newsletter software detected that some systems installed to block advertising, such as banners and pop-up on the Internet may affect the display of your newsletters. This occurs especially when the sources of the images are being inserted through affiliate systems, such as TradeDoubler, TradeTracker or other systems. This practice […]
It is possible that in certain situations, you have to handle subscriber complaints, even after they unsubscribed from your newsletters, they may contact you to complain that they are still receiving your emails. This sounds like a contradiction or a technical failure on our email marketing platform, but as we shall see, there are other […]
We always explain that you must generate your own database of subscribers. Preferably, by double opt-in, as this method is the most efficient in the generation of databases of quality. But sometimes this is not possible, you are not interested or just need to send your campaign as soon as possible. If for one reason […]
Our team found that sometimes users experience problems with the Mailrelay, free email marketing interface for reasons not attributable to our system, in this cases, some buttons don’t work properly, menus or elements are not properly displayed, ETC. Let’s go over some of these reasons, as we will offer you a basic guide, so you […]
