Mailrelay v3 Webhooks to Connect with External Systems

Mailrelay , Invited guest @ Mailrelay

We have recently added a new feature to the new version of Mailrelay, webhooks. Webhooks complement sending via API or SMTP services to integrate Mailrelay with your external systems. Webhooks allow real-time connections with external systems, and you can currently define them for: When a subscriber is added to a group When they are removed […]

Paused or blocked accounts: reasons and solutions

Jose Argudo , CMO @ Mailrelay

Have you just created your Mailrelay account or sent a mailing, only to be told your account is paused or blocked? Don’t worry: in this post we explain the reasons and how to solve them.

SMTP relay server and smarthost: what they are, how they work and when to use them

Noé Soriano

An SMTP relay server, also called a smarthost, is an intermediary SMTP server that receives email from a company, application or local server and forwards it to the recipients’ servers. Its function is to centralize and manage outgoing email in order to simplify the infrastructure, apply security controls and improve deliverability. Mailrelay can be used […]

What are spamtraps? And how they affect your bulk emails

Jose Argudo , CMO @ Mailrelay

Spamtraps, or spam traps, are email addresses created for the specific purpose of catching and fighting unwanted email, or spam. These email addresses are used by Internet service providers (ISPs), email filtering companies and anti-spam organizations to identify and penalize senders of unwanted email. They aren’t used for regular communication, so any email received at […]

Queued Emails: Why Do Emails Get Stuck in the Queue?

Mailrelay , Invited guest @ Mailrelay

Sometimes, when you send a mailing, some of the emails addressed to your subscribers may remain as queued emails for a while. That’s what we’ll explain in this article, so you know the possible causes of queued emails and when you’ll need to contact our support team. We’ve already introduced the concept of queued emails […]

You are not receiving emails on your own corporate domain

Noé Soriano

This is a very common problem that many users report to us. It happens because many mail servers and anti-spam systems let you set up a rule so that any email arriving from the corporate domain is rejected if the sender’s IP is not that of the organization’s mail server or servers. It is similar […]