Testimonials

  • Effective management of subscriber complaints when they are receiving newsletters after asking to unsubscribe

    Effective management of subscriber complaints when they are receiving newsletters after asking to unsubscribe

    It is possible that in certain situations, you have to handle subscriber complaints, even after they unsubscribed from your newsletters, they may contact you to complain that they are still receiving your emails. This sounds like a contradiction or a technical failure on our email marketing platform, but as we shall see, there are other

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  • Checklist 7 key points to check the quality of a database

    Checklist 7 key points to check the quality of a database

    We always explain that you must generate your own database of subscribers. Preferably, by double opt-in, as this method is the most efficient in the generation of databases of quality. But sometimes this is not possible, you are not interested or just need to send your campaign as soon as possible. If for one reason

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  • 12 tips for getting in the inbox

    12 tips for getting in the inbox

    Today we will offer you some tips for getting in the inbox. Many of these tips have been discussed in other articles on our blog, but it’s worth compiling them into a single article. 1) The biggest problem that affects the delivery rate of your campaign is when your subscribers mark your messages as spam.

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  • Adding attachments safely without increasing the size of the email

    Adding attachments safely without increasing the size of the email

    Mailrelay is one of the best email marketing platforms today, with several tools for the creation of your campaigns. Many times you will need to add attachments to your newsletter, a PDF file with a presentation, a price list of your products or services, videos or even very large images. Although Mail relay allows attachments

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  • Can I use email addresses with accents, ñ or ç?

    Can I use email addresses with accents, ñ or ç?

    Whether you want to send your newsletter from an email address that contains these characters, or between the accounts of your target clients exist accounts that contain these characters, we must consider several things. On the one hand we must understand that an email address is divided into two parts, separated by the @: local-part@domain-name

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